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Question UPM keeps exiting unexpectedly, code: 101

Discussion in 'Package Manager' started by HLaboratories, Jun 20, 2020.

  1. HLaboratories

    HLaboratories

    Joined:
    Jun 18, 2020
    Posts:
    1
    Hello there,

    UPM doesn't launch on 2019.4 and 2020.1.

    Tried numerous things like relogging in Unity hub and reinstalling everything. Firewall is already allowed for UPM. I failed to find any information on exit code: 101.

    Attached is the diagnostic report.

    Please help me. Thanks.
     

    Attached Files:

    HLaboratories, Jun 20, 2020
    #1

  2. supita_unity

    supita_unity

    Unity Technologies

    Joined:
    Dec 13, 2019
    Posts:
    226
    Hello,

    Sorry to see you are having this issue. As per the report, it seems that something is preventing the package manger to start. We need more information in order to find the source of your problem.

    Could you please provide the Editor.log and upm.log? You can find instructions on how to find them and upload them here: https://forum.unity.com/threads/how-to-expedite-support-help-request-in-this-forum.651127/

    Keep in mind that the logs are written every time there is a successful launch. If you run the diagnostic tool, the Package Manager will be ran, and upm.log will be written again, so please, don't run run the Diagnostic tool before coping the log files.

    Also, you can check out the pinned thread https://forum.unity.com/threads/tro...connection-with-unity-package-manager.869683/ for more information on how to resolve this.

    Cheers,

    Supi
     
    supita_unity, Jun 22, 2020
    #2