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Unity 2019.3.0a12 does not start

Discussion in '2019.3 Alpha' started by m0nsky, Aug 14, 2019 at 3:30 PM.

  1. m0nsky

    m0nsky

    Joined:
    Dec 9, 2015
    Posts:
    21
    Hi guys,

    It seems like a lot of people are getting the following error when trying to launch the a12 editor.



    It does not matter if you've installed it through the hub or not. The only person I've spoken who has gotten the a12 editor to work, seems to be using a paid/professional license.

    Edit
    Tesrym on the Unity discord has managed to find a workaround. I can confirm it works.

     
    Shizola likes this.
  2. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    2,310
    I'm not having this problem with my personal licence.

    Maybe you just need to log out in the hub and log in again?
     
    Charles_Beauchemin likes this.
  3. m0nsky

    m0nsky

    Joined:
    Dec 9, 2015
    Posts:
    21
    No, I've tried everything, rebooting, killing the process, installing it without the hub, with the hub, with and without a working internet connection, even reinstalled after it officially appeared on there, and a lot of other people seem to be having the same problem. But the workaround seems to have fixed it.
     
  4. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    2,310
    The workaround is logical; I should have thought about it. Sorry. :)
     
  5. Peter77

    Peter77

    Joined:
    Jun 12, 2013
    Posts:
    3,892
    I'm getting the same error.

    Here is the content of the entire editor.log, in case it helps to provide some insight:
    Code (CSharp):
    1. [LicensingClient] ERROR Failed to connect to local IPC
    2. [Licensing::Module] Failed to connect to channel: LicenseClient-crash
    3. [Licensing::Module] Successfully launched the LicensingClient
    4. [Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-crash
    5. [Licensing::Module] Successfully launched and connected to LicensingClient
    6. Entitlement-based licensing initiated
    7. [LicensingClient] Licenses Updated successfully in LicensingClient
    8. LICENSE SYSTEM [2019814 19:22:47] Next license update check is after 2019-07-12T08:44:32
    9.  
    10. Built from 'trunk' branch; Version is '2019.3.0a12 (b073d123dd5d) revision 11563985'; Using compiler version '191627012'
    11. OS: 'Windows 10  (10.0.0) 64bit' Language: 'en' Physical Memory: 8191 MB
    12. BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
     
  6. fherbst

    fherbst

    Joined:
    Jun 24, 2012
    Posts:
    206
    Getting the same error.
    I noted that my Hub shows a wrong date for the "Last Update" license field - it's in the future. Not sure if it has always been like this though.
    upload_2019-8-15_10-54-53.png
    Above workaround (deleting the ulf) works and still shows the same dates.
     
  7. tarahugger

    tarahugger

    Joined:
    Jul 18, 2014
    Posts:
    94
    Same Issue here.

    Also, OPs workaround has completely hosed my account, the licensing page just has a progress bar and all buttons disabled forever. The log shows it finds no files, disconnects and does nothing. Restoring the deleted files does nothing. Signing out and back in doesn't help either.
     
    Last edited: Aug 15, 2019 at 11:59 AM
  8. JohnC_Unity

    JohnC_Unity

    Unity Technologies

    Joined:
    Jun 7, 2017
    Posts:
    32
    This has been flagged to the licencing team. Thanks for posting!
     
    Peter77 and fherbst like this.
  9. danielo_unity

    danielo_unity

    Unity Technologies

    Joined:
    Apr 12, 2018
    Posts:
    1
    The PR that fixes this has landed in 2019.3 backport-staging branch, and so it will be part of the next release (2019.3.0a13, or whatever the next release gets named)
     
    Peter77 likes this.