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Unity 2019.3.0a12 does not start

Discussion in '2019.3 Beta' started by m0nsky, Aug 14, 2019.

  1. m0nsky

    m0nsky

    Joined:
    Dec 9, 2015
    Posts:
    37
    Hi guys,

    It seems like a lot of people are getting the following error when trying to launch the a12 editor.



    It does not matter if you've installed it through the hub or not. The only person I've spoken who has gotten the a12 editor to work, seems to be using a paid/professional license.

    Edit
    Tesrym on the Unity discord has managed to find a workaround. I can confirm it works.

     
  2. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    3,512
    I'm not having this problem with my personal licence.

    Maybe you just need to log out in the hub and log in again?
     
    Charles_Beauchemin likes this.
  3. m0nsky

    m0nsky

    Joined:
    Dec 9, 2015
    Posts:
    37
    No, I've tried everything, rebooting, killing the process, installing it without the hub, with the hub, with and without a working internet connection, even reinstalled after it officially appeared on there, and a lot of other people seem to be having the same problem. But the workaround seems to have fixed it.
     
  4. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    3,512
    The workaround is logical; I should have thought about it. Sorry. :)
     
  5. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    4,785
    I'm getting the same error.

    Here is the content of the entire editor.log, in case it helps to provide some insight:
    Code (CSharp):
    1. [LicensingClient] ERROR Failed to connect to local IPC
    2. [Licensing::Module] Failed to connect to channel: LicenseClient-crash
    3. [Licensing::Module] Successfully launched the LicensingClient
    4. [Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-crash
    5. [Licensing::Module] Successfully launched and connected to LicensingClient
    6. Entitlement-based licensing initiated
    7. [LicensingClient] Licenses Updated successfully in LicensingClient
    8. LICENSE SYSTEM [2019814 19:22:47] Next license update check is after 2019-07-12T08:44:32
    9.  
    10. Built from 'trunk' branch; Version is '2019.3.0a12 (b073d123dd5d) revision 11563985'; Using compiler version '191627012'
    11. OS: 'Windows 10  (10.0.0) 64bit' Language: 'en' Physical Memory: 8191 MB
    12. BatchMode: 0, IsHumanControllingUs: 1, StartBugReporterOnCrash: 1, Is64bit: 1, IsPro: 0
     
    ROBYER1 likes this.
  6. fherbst

    fherbst

    Joined:
    Jun 24, 2012
    Posts:
    566
    Getting the same error.
    I noted that my Hub shows a wrong date for the "Last Update" license field - it's in the future. Not sure if it has always been like this though.
    upload_2019-8-15_10-54-53.png
    Above workaround (deleting the ulf) works and still shows the same dates.
     
  7. tarahugger

    tarahugger

    Joined:
    Jul 18, 2014
    Posts:
    128
    Same Issue here.

    Also, OPs workaround has completely hosed my account, the licensing page just has a progress bar and all buttons disabled forever. The log shows it finds no files, disconnects and does nothing. Restoring the deleted files does nothing. Signing out and back in doesn't help either.
     
    Last edited: Aug 15, 2019
  8. JohnC_Unity

    JohnC_Unity

    Unity Technologies

    Joined:
    Jun 7, 2017
    Posts:
    66
    This has been flagged to the licencing team. Thanks for posting!
     
    Peter77 and fherbst like this.
  9. danielo_unity

    danielo_unity

    Unity Technologies

    Joined:
    Apr 12, 2018
    Posts:
    12
    The PR that fixes this has landed in 2019.3 backport-staging branch, and so it will be part of the next release (2019.3.0a13, or whatever the next release gets named)
     
    Peter77 likes this.
  10. Asad-Gamer

    Asad-Gamer

    Joined:
    May 31, 2017
    Posts:
    18
    Thanks I got the same issue
     
  11. GameDevCouple

    GameDevCouple

    Joined:
    Oct 5, 2013
    Posts:
    2,449
  12. sinaari

    sinaari

    Joined:
    Jan 28, 2019
    Posts:
    21
    Oh my, guys, do you even test that what you release can at least start under all valid licensing conditions? I understand that this is "alpha", and, like nobody guarantees anything, but this is a bit too much. Thanks for fixing, of course, but how can I sleep now.
     
    Vagabond_ likes this.
  13. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    3,512
    Just use the workaround mentioned in post #1. Do that each time you have a similar problem.
     
  14. RichardEng

    RichardEng

    Joined:
    Jun 14, 2013
    Posts:
    4
    I have a similar issue with this version (Unity does not start) on Mac OSX [10.14.5 (18F132)].

    It doesn't complain about licenses, but I tried the workaround above just in case. No dice - same issue still. It just closes down immediately upon starting up. No crash as far as I could see, but here is the log:

    Code (CSharp):
    1. [LicensingClient] ERROR Failed to connect to local IPC
    2. [Licensing::Module] Failed to connect to channel: LicenseClient-englandrp
    3. Launching external process: /Applications/Unity/Hub/Editor/2019.3.0a12/Unity.app/Contents/Frameworks/UnityLicensingClient.app/Contents/Resources/Unity.Licensing.Client
    4. [Licensing::Module] Successfully launched the LicensingClient
    5. [Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-englandrp
    6. [Licensing::Module] Successfully launched and connected to LicensingClient
    7. Entitlement-based licensing initiated
    8. [LicensingClient] Licenses Updated successfully in LicensingClient
    9. [Package Manager] Server::Start -- Port 61914 was selected
    10. Launching external process: /Applications/Unity/Hub/Editor/2019.3.0a12/Unity.app/Contents/Resources/PackageManager/Server/UnityPackageManager
    11.  
    12. COMMAND LINE ARGUMENTS:
    13. /Applications/Unity/Hub/Editor/2019.3.0a12/Unity.app/Contents/MacOS/Unity
    14. [Package Manager] Server::Kill -- Server was shutdown
    15.  
    Any ideas?
     
  15. Bastienre4

    Bastienre4

    Joined:
    Jul 8, 2014
    Posts:
    80
    I also had crashs.
    I also had some crashs at launch unrelated to licences and I managed to fix it by renaming the last scene I opened the previous time I worked with Unity (aka the scene Unity is trying to open when launching).
     
  16. d10g

    d10g

    Joined:
    Jul 9, 2018
    Posts:
    2
    Can you suggest any other workarounds that might work until the next release rolls out? None of the workarounds on this thread work for me.
     
  17. corjn

    corjn

    Joined:
    Feb 6, 2014
    Posts:
    115
    Hey, If I read correctly my bug report files, I think have the same issue with 2019.3.0b1
    No workaround is working :/ The editor opens but will crash every 20 seconds.

    "
    [LicensingClient] ERROR Failed to connect to local IPC
    [Licensing::Module] Failed to connect to channel: LicenseClient-corjn
    [Licensing::Module] Successfully launched the LicensingClient
    [Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-corjn
    [Licensing::Module] Successfully launched and connected to LicensingClient
    Entitlement-based licensing initiated
    [LicensingClient] Licenses Updated successfully in LicensingClient

    "
     
  18. AppBite

    AppBite

    Joined:
    Jul 5, 2012
    Posts:
    49
    I'm getting the same error in Cloud Build using Unity 2019.3.0b8 (also happens with b7)

    Code (CSharp):
    1. 4: [Unity] [LicensingClient] ERROR Failed to connect to local IPC
    2. 5: [Unity] DisplayProgressbar: Unity license
    3. 6: [Unity] Initialize engine version: 2019.3.0b8 (7eb5456f98b4)
    Any sense when this will be looked at?
     
    Milance likes this.
  19. ROBYER1

    ROBYER1

    Joined:
    Oct 9, 2015
    Posts:
    800
    Edit: Reported at Case 1197747

    My editor is doing the same on 2019.3.0b10 occasionally crashing with no error popup. Check the editor log at 14:29 right after the editor suddenly closed to see


    Code (CSharp):
    1. [LicensingClient] ERROR Failed to connect to local IPC
    2. [Licensing::Module] Failed to connect to channel: LicenseClient-Rob Farthing
    3. [Licensing::Module] Successfully launched the LicensingClient
    4. [Licensing::Module] Successfully connected to LicensingClient on channel: LicenseClient-Rob Farthing
    5. [Licensing::Module] Successfully launched and connected to LicensingClient
    6. Entitlement-based licensing initiated
    7. [LicensingClient] Licenses Updated successfully in LicensingClient
    8.  
    9. LICENSE SYSTEM [2019118 14:29:51] Next license update check is after 2019-11-09T07:49:56
     
    Last edited: Nov 12, 2019
  20. LeonhardP

    LeonhardP

    Unity Technologies

    Joined:
    Jul 4, 2016
    Posts:
    1,998
    There seem to be several issues here. Could you please submit a bug report if you're affected? The team needs the logs to investigate these.

    @ROBYER1 I saw your report in another thread and have forwarded it.
     
    Last edited: Nov 12, 2019
    ROBYER1 likes this.
  21. Krasshirsch

    Krasshirsch

    Joined:
    Apr 26, 2017
    Posts:
    33
    Are there any ports which need opening for Unity's licensing checks ?
     
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