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problem launching vr scene

Discussion in 'AR/VR (XR) Discussion' started by telferman, Mar 14, 2018.

  1. telferman

    telferman

    Joined:
    Jan 25, 2016
    Posts:
    35
    i've been working on a scene that i build and then sent to a client for approval several times via google drive. they have always been able to successfully launch it. however the latest version gave my client this error when they tried to launch it. nothing has changed on my system and nothing has changed on the client's system. here's the log:

    MAR_4_SUBWAY_MODEL_1 [version: Unity 2017.3.0f3 (a9f86dcd79df)]


    mono.dll caused an Access Violation (0xc0000005)

    in module mono.dll at 0033:fac55f5e.


    Error occurred at 2018-03-14_150822.

    C:\Users\Ben Schwartz\Downloads\BEN_MAR_14-20180314T185804Z-001\BEN_MAR_14\BUILD_2p.exe, run by Ben Schwartz.

    16% memory in use.

    32669 MB physical memory [27286 MB free].

    34717 MB paging file [25311 MB free].

    134217728 MB user address space [134217265 MB free].

    Read from location 00000000 caused an access violation.


    Context:

    RDI: 0x00000000 RSI: 0x6955f358 RAX: 0x00000000

    RBX: 0x00000000 RCX: 0x0000002a RDX: 0x00000010

    RIP: 0xfac55f5e RBP: 0x6955f000 SegCs: 0x00000033

    EFlags: 0x00010246 RSP: 0x6955efd0 SegSs: 0x0000002b

    R8: 0x6955f358 R9: 0x6955f478 R10: 0x4a9ceca0

    R11: 0x6955f1f0 R12: 0x6955f478 R13: 0x4b404d48

    R14: 0x6955f358 R15: 0x66666667


    Bytes at CS:EIP:

    84 17 75 21 f6 47 20 80 75 1b f6 47 20 7c 75 15


    Stack:

    0x6955efd0: 6955f198 00000062 e1473eea 00007ffe ..Uib....>G.....

    0x6955efe0: 6955f048 00000062 6955f1c0 00000062 H.Uib.....Uib...

    0x6955eff0: 00000018 00000000 e1170815 00007ffe ................

    0x6955f000: 4b404d48 00000171 00000010 00000000 HM@Kq...........

    0x6955f010: e22e19a0 00007ffe 6955f240 00000062 ........@.Uib...

    0x6955f020: 00000010 00000000 00000000 00000000 ................

    0x6955f030: 6955f478 00000062 6955f358 00000062 x.Uib...X.Uib...

    0x6955f040: 00000018 00000000 4bab23a0 00000171 .........#.Kq...

    0x6955f050: 4bb7a790 00000171 00000000 00000000 ...Kq...........

    0x6955f060: 00000000 00000000 00000000 00000000 ................

    0x6955f070: 00000000 00000000 fab456df 00007ffe .........V......

    0x6955f080: 4b4878f0 00000171 4bb9c0f0 00000171 .xHKq......Kq...

    0x6955f090: 48d6fb50 00000171 000018b2 00000000 P..Hq...........

    0x6955f0a0: 48c1fdb0 00000171 e1172061 00007ffe ...Hq...a ......

    0x6955f0b0: 00000000 00000000 00000018 00000000 ................

    0x6955f0c0: 48d4eb90 00000171 00000044 00000000 ...Hq...D.......

    0x6955f0d0: 48d6fb30 00000171 e1173118 00007ffe 0..Hq....1......

    0x6955f0e0: e22def30 00007ffe e1f7a028 00007ffe 0.-.....(.......

    0x6955f0f0: 6955f178 00000062 e0ff853f 00007ffe x.Uib...?.......

    0x6955f100: e1f7a2b0 00007ffe e11751c3 00007ffe .........Q......

    0x6955f110: 48d6fb30 00000171 e1f7a001 00007ffe 0..Hq...........

    0x6955f120: 6955f4b0 00000062 e1f7a2b0 00007ffe ..Uib...........

    0x6955f130: 00000017 00000000 e148c211 00007ffe ..........H.....

    0x6955f140: 3d30327d 0000bba5 00000044 00000062 }20=....D...b...

    0x6955f150: 6955f199 00000062 66666667 66666666 ..Uib...gfffffff

    0x6955f160: 4948e7d0 00000171 e1f7a001 00007ffe ..HIq...........

    0x6955f170: 6955f4b0 00000062 6955f478 00000062 ..Uib...x.Uib...

    0x6955f180: 6955f358 00000062 00000000 00000000 X.Uib...........

    0x6955f190: 00000000 00000000 faba8a19 00007ffe ................

    0x6955f1a0: 74696e55 676e4579 00656e69 00007ffe UnityEngine.....

    0x6955f1b0: 0000000b 00000000 00000044 00000000 ........D.......

    0x6955f1c0: 00000000 00000000 e148cf04 00007ffe ..........H.....

    0x6955f1d0: 00000000 00000000 6955f340 00000062 ........@.Uib...

    0x6955f1e0: 6955f240 00000062 00000000 00000000 @.Uib...........

    0x6955f1f0: 6955f2f8 00000062 e1487220 00007ffe ..Uib... rH.....

    0x6955f200: 6955f480 00000062 6955f478 00000062 ..Uib...x.Uib...

    0x6955f210: 00000000 00000000 4948e7d0 00000171 ..........HIq...

    0x6955f220: 6955f478 00000062 00000000 00000000 x.Uib...........

    0x6955f230: 00000030 00000000 e1475694 00007ffe 0........VG.....

    0x6955f240: 00000000 00000000 4948e9a0 00000171 ..........HIq...

    0x6955f250: 00000000 00000000 00000000 00000000 ................

    0x6955f260: e1f7a2a8 00007ffe 00000000 00000000 ................

    0x6955f270: 00000000 00000000 00000000 00000000 ................

    0x6955f280: 00000000 00000000 00000000 00000000 ................

    0x6955f290: 00000000 00000000 00000000 00000000 ................

    0x6955f2a0: 00000000 00000000 00000000 00000000 ................

    0x6955f2b0: 00000000 00000000 00000000 00000000 ................

    0x6955f2c0: 00000000 00000000 00000000 00000000 ................

    0x6955f2d0: 48d60eb0 00000171 00000022 00000000 ...Hq...".......

    0x6955f2e0: 00000000 00000000 00000022 00000000 ........".......

    0x6955f2f0: 00000044 00000000 00000000 00000000 D...............

    0x6955f300: 00000000 00000000 00000000 00000000 ................

    0x6955f310: 00000000 00000000 00000000 00000000 ................

    0x6955f320: 48d3ed00 00000171 00000662 00000000 ...Hq...b.......

    0x6955f330: e22def30 00007ffe e1170d6b 00007ffe 0.-.....k.......

    0x6955f340: 00000000 00000000 00000000 00000000 ................

    0x6955f350: 00000000 00000000 00000000 00000000 ................

    0x6955f360: 00000000 00000000 00000000 00000000 ................

    0x6955f370: 00000000 00000000 00000000 00000000 ................

    0x6955f380: 00000000 00000000 00000000 00000000 ................

    0x6955f390: 00000000 00000000 00000000 00000000 ................

    0x6955f3a0: 00000000 00000000 00000000 00000000 ................

    0x6955f3b0: 00000000 00000000 00000116 00000000 ................

    0x6955f3c0: 00000001 00000000 e1474dd0 00007ffe .........MG.....

    0x6955f3d0: 0000002e 00000000 00000044 00000000 ........D.......

    0x6955f3e0: 6955f448 00000062 00000000 00000171 H.Uib.......q...

    0x6955f3f0: 00000000 00000000 00000000 00000000 ................

    0x6955f400: 00000000 00000000 00000000 00000000 ................

    0x6955f410: 00000000 00000000 00000000 00000000 ................

    0x6955f420: 00000101 00000000 00000008 00000000 ................

    0x6955f430: 48d3f430 00000171 0000002f 00000000 0..Hq.../.......

    0x6955f440: e1f7a004 00007ffe 6955f540 00000062 ........@.Uib...

    0x6955f450: 0000002f 00000000 4948e7d0 00000171 /.........HIq...

    0x6955f460: 6955f4d0 00000062 e147116b 00007ffe ..Uib...k.G.....

    0x6955f470: 00000000 00000000 00000000 00000000 ................

    0x6955f480: 00000006 00000171 00000000 00000000 ....q...........

    0x6955f490: e1f7a004 00007ffe 00000046 00000000 ........F.......

    0x6955f4a0: 0000001f 00000000 00000001 00000062 ............b...

    0x6955f4b0: 00000006 00000171 48d3ed00 00000171 ....q......Hq...

    0x6955f4c0: 00000030 00000000 00000002 00000000 0...............

    0x6955f4d0: 00000003 00000000 49353398 00000171 .........35Iq...

    0x6955f4e0: e1fcd080 00007ffe 00000020 00000000 ........ .......

    0x6955f4f0: 00000001 00000000 e1476f27 00007ffe ........'oG.....

    0x6955f500: 00000000 00000000 4948e7d0 00000171 ..........HIq...

    0x6955f510: 48d47cf0 00000171 0000012a 00000000 .|.Hq...*.......

    0x6955f520: 6955f640 00000062 e14bccb6 00007ffe @.Uib.....K.....

    0x6955f530: 6955f640 00000062 00000001 00000000 @.Uib...........

    0x6955f540: 00000000 00000000 00000030 00007ffe ........0.......

    0x6955f550: 00000000 00000000 00000000 00000000 ................

    0x6955f560: 00000000 00000171 84e7df49 00000000 ....q...I.......

    0x6955f570: e22e2b01 00007ffe e118d254 00007ffe .+......T.......

    0x6955f580: 00000000 00000000 e14bb3d3 00007ffe ..........K.....

    0x6955f590: 00000000 00000000 00000001 00000000 ................

    0x6955f5a0: 0000012a 00000171 4948e7d0 00000171 *...q.....HIq...

    0x6955f5b0: aaaaaaab 2aaaaaaa 00000001 00000000 .......*........

    0x6955f5c0: 00000000 00000000 e14bbad7 00007ffe ..........K.....

    0x6955f5d0: 6955f640 00000062 0000012a 00000062 @.Uib...*...b...

    0x6955f5e0: 49353390 00000171 00000000 00000000 .35Iq...........

    0x6955f5f0: ffffffff ffffffff e22e2bb8 00007ffe .........+......

    0x6955f600: 49c80190 00000171 e1021126 00007ffe ...Iq...&.......

    0x6955f610: 49c80258 00000171 4948e7d0 00000171 X..Iq.....HIq...

    0x6955f620: e1fb6798 00007ffe 00800101 00000000 .g..............

    0x6955f630: fffffffe ffffffff e14bc185 00007ffe ..........K.....

    0x6955f640: 49353390 00000171 00000001 00000000 .35Iq...........

    0x6955f650: 00000001 00000000 00000001 00000000 ................

    0x6955f660: 49353060 00000171 00000001 00007ffe `05Iq...........

    0x6955f670: 00000000 00000000 00000001 00000000 ................

    0x6955f680: 49353090 00000171 00000001 00007ffe .05Iq...........

    0x6955f690: 00000000 00000000 00000001 00000000 ................

    0x6955f6a0: 493530c0 00000171 00000001 00000171 .05Iq.......q...

    0x6955f6b0: 00000000 00000000 00000001 00000000 ................

    0x6955f6c0: 493530f0 00000171 00000001 00000000 .05Iq...........

    0x6955f6d0: 00000000 00000000 00000001 00000000 ................

    0x6955f6e0: 49353120 00000171 00000001 00000000 15Iq...........

    0x6955f6f0: 00000000 00000000 00000001 00000000 ................

    0x6955f700: 49353150 00000171 00000001 00007ffe P15Iq...........

    0x6955f710: 00000000 00000000 00000001 00000000 ................

    0x6955f720: 49353180 00000171 00000001 00000000 .15Iq...........

    0x6955f730: 00000000 00000000 00000001 00000000 ................

    0x6955f740: 493531b0 00000171 00000001 00007ffe .15Iq...........

    0x6955f750: 00000000 00000000 00000001 00000000 ................

    0x6955f760: 493531e0 00000171 00000001 00000000 .15Iq...........

    0x6955f770: 00000000 00000000 00000001 00000000 ................

    0x6955f780: 49353210 00000171 00000001 00007ffe .25Iq...........

    0x6955f790: 00000000 00000000 00000001 00000000 ................

    0x6955f7a0: 49353240 00000171 00000001 00007ffe @25Iq...........

    0x6955f7b0: 00000000 00000000 00000001 00000000 ................

    0x6955f7c0: 49353270 00000171 00000001 00007ffe p25Iq...........

    0x6955f7d0: 00000000 00000000 00000001 00000000 ................

    0x6955f7e0: 493532a0 00000171 00000001 00000171 .25Iq.......q...

    0x6955f7f0: 00000000 00000000 00000001 00000000 ................

    0x6955f800: 493532d0 00000171 00000001 ffffffff .25Iq...........

    0x6955f810: 00000000 00000000 00000001 00000000 ................

    0x6955f820: 49353300 00000171 00000001 00007ffe .35Iq...........

    0x6955f830: 00000000 00000000 00000001 00000000 ................

    0x6955f840: 49353330 00000171 00000001 ffffffff 035Iq...........

    0x6955f850: 00000000 00000000 00000001 00000000 ................

    0x6955f860: 49353360 00000171 00000001 00000171 `35Iq.......q...

    0x6955f870: 00000000 00000000 00000001 00000000 ................

    0x6955f880: 49c80190 00000171 e1021375 00007ffe ...Iq...u.......

    0x6955f890: 49c80258 00000171 49c80258 00000171 X..Iq...X..Iq...

    0x6955f8a0: 49c80190 00000171 00000000 00000000 ...Iq...........

    0x6955f8b0: fffffffe ffffffff 0000012a 00000000 ........*.......

    0x6955f8c0: 00000000 00000000 e1022e0a 00007ffe ................

    0x6955f8d0: 49c80258 00000171 49c80230 00000171 X..Iq...0..Iq...

    0x6955f8e0: 00000000 00000000 49c80230 00000171 ........0..Iq...

    0x6955f8f0: 4948a928 00000171 e118cddb 00007ffe (.HIq...........

    0x6955f900: 49c80230 00000171 e10203c7 00007ffe 0..Iq...........

    0x6955f910: fffffffe ffffffff 49c80230 00000171 ........0..Iq...

    0x6955f920: 48d47cf0 00000171 e118f905 00007ffe .|.Hq...........

    0x6955f930: 49c80230 00000171 0000012a 00000000 0..Iq...*.......

    0x6955f940: 6955f9f9 00000062 e1fcd068 00007ffe ..Uib...h.......

    0x6955f950: 00000006 00000000 e1191b04 00007ffe ................

    0x6955f960: 0000012a 00000171 00000006 00000000 *...q...........

    0x6955f970: e1fcd068 00007ffe 00000006 00000000 h...............

    0x6955f980: 00000002 00000000 e12b1fed 00007ffe ..........+.....

    0x6955f990: 48d5cb70 00000171 00000012 00000000 p..Hq...........

    0x6955f9a0: 00001070 00000000 00000012 00000000 p...............

    0x6955f9b0: 00000044 00000005 00000005 00007ffe D...............

    0x6955f9c0: 6955fbe0 00000062 e188a91a 00007ffe ..Uib...........

    0x6955f9d0: 00000002 00000000 e0ff853f 00007ffe ........?.......

    0x6955f9e0: 00000000 00000000 00000000 00000000 ................

    0x6955f9f0: e22eb390 00007ffe e11d4871 00007ffe ........qH......

    0x6955fa00: 00000005 00000000 0000001b 00000000 ................

    0x6955fa10: 6955faa8 00000062 e13b0f3a 00007ffe ..Uib...:.;.....

    0x6955fa20: 00000000 00000000 00000000 00000000 ................

    0x6955fa30: 00000001 00000000 00000000 00000000 ................

    0x6955fa40: 00000000 00000000 00000000 00000000 ................

    0x6955fa50: 6955fbe0 00000062 e1372ba1 00007ffe ..Uib....+7.....

    0x6955fa60: 6955fa80 00000062 48c1fca0 00000171 ..Uib......Hq...

    0x6955fa70: 49c80190 00000171 ffffffff 00000000 ...Iq...........

    0x6955fa80: 0000000a 00000000 00000044 00007ffe ........D.......

    0x6955fa90: 00000000 00000000 00000000 00000000 ................

    0x6955faa0: 00000000 00000000 00000000 00000000 ................

    0x6955fab0: 00000000 00000000 00000000 00000000 ................

    0x6955fac0: 00000000 00000000 00000044 00000171 ........D...q...

    0x6955fad0: 48c1fca0 00000171 e1911547 00007ffe ...Hq...G.......

    0x6955fae0: 00ca0000 00000171 00000140 00000171 ....q...@...q...

    0x6955faf0: 000000f0 00000000 00000000 00000000 ................

    0x6955fb00: 00000001 00000000 48c1fca0 00000171 ...........Hq...

    0x6955fb10: 00000000 00000000 6955fc10 00000062 ..........Uib...

    0x6955fb20: 48d37b90 00000171 00000064 00000000 .{.Hq...d.......

    0x6955fb30: 00630069 005c0065 00000064 00000000 i.c.e.\.d.......

    0x6955fb40: 00000044 006b0073 48d379d0 00000171 D...s.k..y.Hq...

    0x6955fb50: 00000060 00000000 00676966 00720065 `.......fig.e.r.

    0x6955fb60: 00000060 00000000 00000044 00630053 `.......D...S.c.

    0x6955fb70: 48d50b50 00000171 48d50b78 00000171 P..Hq...x..Hq...

    0x6955fb80: 48d50b78 00000171 00650073 00730072 x..Hq...s.e.r.s.

    0x6955fb90: 0042005c 006e0065 00530020 00680063 \.B.e.n. .S.c.h.

    0x6955fba0: 00610077 00740072 005c007a 006f0044 w.a.r.t.z.\.D.o.

    0x6955fbb0: 48d37b20 00000171 00000060 00000000 {.Hq...`.......

    0x6955fbc0: 00450042 005f004e 00000060 00000000 B.E.N._.`.......

    0x6955fbd0: 00000044 0032002d 48d33cd0 00000171 D...-.2..<.Hq...

    0x6955fbe0: 00000058 00000000 00380031 00380035 X.......1.8.5.8.

    0x6955fbf0: 00000058 00000000 00000044 005c0031 X.......D...1.\.

    0x6955fc00: 48d46750 00000171 00000014 00000000 Pg.Hq...........

    0x6955fc10: 72657961 00420000 00000014 00000000 ayer..B.........

    0x6955fc20: 00000044 002e0070 48d46770 00000171 D...p...pg.Hq...

    0x6955fc30: 00000012 00000000 00000000 00000000 ................

    0x6955fc40: 0000000e 00000000 00000044 00000000 ........D.......

    0x6955fc50: 00000000 00000171 48d33af0 00000171 ....q....:.Hq...

    0x6955fc60: 0000005d 00000000 0000000a 00000000 ]...............

    0x6955fc70: 0000005d 00000000 00000044 00007fff ].......D.......

    0x6955fc80: 48d4f890 00000171 00000073 00000000 ...Hq...s.......

    0x6955fc90: 47174940 00000171 00000073 00000000 @I.Gq...s.......

    0x6955fca0: 00000044 00000000 00000024 00000000 D.......$.......

    0x6955fcb0: 00000012 00000000 00000000 00000000 ................

    0x6955fcc0: 4717bba0 00000171 00000000 00000000 ...Gq...........

    0x6955fcd0: 48d37a40 00000171 00000062 00000000 @z.Hq...b.......

    0x6955fce0: 689a48e0 00007ff7 00000061 00000000 .H.h....a.......

    0x6955fcf0: 00000044 00000000 48d33c70 00000171 D.......p<.Hq...

    0x6955fd00: 00000059 00000000 6899198e 00007ff7 Y..........h....

    0x6955fd10: 00000059 00000000 00000044 00007ff7 Y.......D.......

    0x6955fd20: 00000fa0 00000000 00000000 00000000 ................

    0x6955fd30: 00000068 00000000 47172a1e 00000171 h........*.Gq...

    0x6955fd40: 471729fe 00000171 4717294e 00000171 .).Gq...N).Gq...

    0x6955fd50: 00000000 00000000 00000000 00000000 ................

    0x6955fd60: 00000000 00000000 00000000 00000000 ................

    0x6955fd70: 00000000 00000000 e1911dfb 00007ffe ................

    0x6955fd80: 00000001 00000000 00000000 00000000 ................

    0x6955fd90: 00000000 00000000 689976a4 00007ff7 .........v.h....

    0x6955fda0: 00000001 00000000 689913ee 00007ff7 ...........h....

    0x6955fdb0: 00000000 00000000 689a5bf8 00007ff7 .........[.h....

    0x6955fdc0: 00000000 00000000 00000000 00000000 ................

    0x6955fdd0: 00000000 00000000 00000000 00000000 ................

    0x6955fde0: 00000000 00000000 25fd1fe4 00007fff ...........%....

    0x6955fdf0: 00000000 00000000 00000000 00000000 ................

    0x6955fe00: 00000000 00000000 00000000 00000000 ................

    0x6955fe10: 00000000 00000000 289aefc1 00007fff ...........(....

    0x6955fe20: 00000000 00000000 00000000 00000000 ................

    0x6955fe30: 00000000 00000000 00000000 00000000 ................

    0x6955fe40: 00000000 00000000 25269410 00007fff ..........&%....

    0x6955fe50: 6955e140 00000062 6955e140 00000062 @.Uib...@.Uib...

    0x6955fe60: 00000000 00000000 00000000 00000000 ................

    0x6955fe70: 00000000 00000000 00000000 00000000 ................

    0x6955fe80: 00000000 00000000 00000000 00000000 ................

    0x6955fe90: 00000000 00000000 00000000 00000000 ................

    0x6955fea0: 00000000 00000000 00000000 00000000 ................

    0x6955feb0: 00000000 00000000 00000000 00000000 ................

    0x6955fec0: 00000000 00000000 00000000 00000000 ................

    0x6955fed0: 00000000 00000000 00000000 00000000 ................

    0x6955fee0: 00000000 00000000 00000000 00000000 ................

    0x6955fef0: 00000000 00000000 00000000 00000000 ................

    0x6955ff00: 00000000 00000000 00000000 00000000 ................

    0x6955ff10: 00000000 00000000 00000000 00000000 ................

    0x6955ff20: 00000000 00000000 00000000 00000000 ................

    0x6955ff30: 00000000 00000000 00000000 00000000 ................

    0x6955ff40: 00000000 00000000 00000000 00000000 ................

    0x6955ff50: 00000000 00000000 00000000 00000000 ................

    0x6955ff60: 00000000 00000000 00000000 00000000 ................

    0x6955ff70: 00000000 00000000 00000000 00000000 ................

    0x6955ff80: 00000000 00000000 00000000 00000000 ................

    0x6955ff90: 00000000 00000000 00000000 00000000 ................

    0x6955ffa0: 00000000 00000000 00000000 00000000 ................

    0x6955ffb0: 00000000 00000000 00000000 00000000 ................

    0x6955ffc0: 00000000 00000000 00000000 00000000 ................

    0x6955ffd0: 00000000 00000000 00000000 00000000 ................

    0x6955ffe0: 00000000 00000000 00000000 00000000 ................

    0x6955fff0: 00000000 00000000 00000000 00000000 ................



    == [end of error.log] ==
     
    telferman, Mar 14, 2018
    #1