How to keep in touch with my customers?

Hi,

am I right that there's no way to keep track of customers in the asset store? I have a free script in the asset store and only see download counts, no names or mail adresses of my customers. If that's all I'll get even for apps that costs, I wonder how other developers keep in touch with their customers? How to manage support-forum access, rolling out fast updates/fixes (without the submit/acknowledge delay) and product specific newsletters without knowing at least an email address?

Thanks for sharing your experience

Jake

 

yea im wondering the same thing. but alot of the free betas extensions for unity i use required me to join the developers skype group for that extension and over time they send out updates or general messages to the skype group