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Resolved Enable transient channel message history - How? Where?

Discussion in 'Vivox (Voice & Text Chat)' started by SvChristian, Nov 14, 2022.

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  1. SvChristian

    SvChristian

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    Hello everyone,

    according to the documentation (i.e. here), Vivox allows to have Text-Chat either with or without a transient chat history, whereof we would like to enable the former.

    Unfortunately I could not find any hint where and how to set these settings. I checked the Unity SDK docs, the Core SDK docs as well as the Developer Portal but couldn't find anything.

    I think there must be someone who is using the chat history feature and can tell where to look into? Any hint is welcome!

    Many thanks in advance.

    Best regards,
    Christian
     
    SvChristian, Nov 14, 2022
    #1

  2. MurphyMurph_21

    MurphyMurph_21

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    MurphyMurph_21, Nov 14, 2022
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  3. dylan_unity3d

    dylan_unity3d

    Unity Technologies

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    Hello @SvChristian,

    That feature is currently available only for Enterprise Service customers with Dedicated Hosting contracts. If you'd like to be put into contact with one of our Sales representatives, please file a support ticket at: https://support.unity.com/hc/en-us/requests/new?ticket_form_id=360003199531

    Dylan
     
    dylan_unity3d, Nov 15, 2022
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  4. dylan_unity3d

    dylan_unity3d

    Unity Technologies

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    Hi @MurphyMurph_21,

    Those calls are actually a different type of message history where the developer would make an explicit request for the history to be sent to them. If there was no request, nothing occurs. The messages would also persist after channel teardown. The transient history exists only as long as the channel does and also is automatically delivered when any user joins the channel as regular text messages.

    Dylan
     
    dylan_unity3d, Nov 15, 2022
    #4

  5. MurphyMurph_21

    MurphyMurph_21

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    Thank you for that clarification @dylan_unity3d I did not know this. So does that mean the functionality to get the archived messages with 
    BeginAccountArchiveQuery()
    will work in the Unity Vivox SDK without an Enterprise membership?
     
    Last edited by a moderator: Nov 16, 2022
    MurphyMurph_21, Nov 16, 2022
    #5

  6. dylan_unity3d

    dylan_unity3d

    Unity Technologies

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    Hi @MurphyMurph_21,

    No, that is the functionality that is deprecated at the moment.

    Dylan
     
    dylan_unity3d, Nov 16, 2022
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  7. SvChristian

    SvChristian

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    Thanks for all the replies.
    We are now in contact with the sales team, thanks.

    I think it would be helpful for other to user to see in the documentation, that the feature is available with enterprise only. :)
     
    SvChristian, Nov 17, 2022
    #7
    MurphyMurph_21 likes this.
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