Question Crash report API on and greyed out

Hello!

I noticed in my version control that "Enable CrashReport API" to be on, and I'm not sure why, as I don't recall changing anything. When I look at it it's greyed out, so I can't uncheck it. It stay greyed out and checked no matter what I choose for On .Net UnhandledException or Log Obj-C Uncought Exceptions.

Does anyone know why it's greyed out and I can't uncheck it?

Thanks!

 

I'm bumping this thread because this is also greyed out for me. I need to disable this to unblock my own error collection.

Anyone know why this is greyed out?

 

Bumping this as well. I'm trying to enable Backtrace.io and I need this setting disable but its also grayed out for me.

 

Hi there, thanks for getting back to me. How do I disable the crash reporting service? I looked at the installed services I have in my project and I don't see it.

 

Alright, so good new/bad news...

Running that line of code while the editor is playing ungrays the "Enable CrashReport API" and allows me to uncheck it to turn it off. However, the moment I stop running the editor or try to make a build while the editor is running, it immediately rechecks itself and grays out again.

I feel like we're getting close, any ideas?

 

Hallelujah! I figured it out.

Long story short, you need to add Unity Cloud Diagnostics to your project and then remove it. That will give you access to the Enable CrashReport API checkbox.

1) In the editor go to Window -> General -> Services
2) Add Cloud Diagnostics
3) Select "Configure" in the upper right.
3) Select your organization name (should be your Unity Login name)
4) Select create new cloud project.
5) Go to https://cloud.unity.com/
6) Find the project you just made and archive/delete it
7) Go back to the unity editor and disable Cloud Diagnostics in the services section in project settings
8) Go to Window -> General -> Services and remove Cloud Diagnostics