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Question Crash on video "Unreadable track", any tips?

Discussion in 'Audio & Video' started by KimmoFactor, May 3, 2024.

  1. KimmoFactor


    Dec 29, 2020

    I got a weird video crash on the log from a tester, and I don't have much to go on with this. It happened once in over 4 hours of playtime in the middle of a session and it's very likely not to do with the source material as the same videos (there's a dozen or so short ones) are played repeatedly a lot and this is the first time I'm seeing it. Anyone have any clues that I could follow on this one? The message "Unreadable Track" is not very helpful, not sure what to make of it. I guess I should create a test bench that spammed the videos a lot to see if I can trigger it again, but any pointers would be much appreciated. (The build is on 2022.3.23f1, the crash log in spoilers.)

    [Physics::Module] Initialized MultithreadedJobDispatcher with 15 workers.
    Initialize engine version: 2022.3.23f1 (dbb3f7c5b5c6)
    [Subsystems] Discovering subsystems at path C:/Program Files (x86)/Steam/steamapps/common/Sektori/Sektori_Data/UnitySubsystems
    GfxDevice: creating device client; threaded=1; jobified=1
    Version: Direct3D 11.0 [level 11.1]
    Renderer: AMD Radeon(TM) Graphics (ID=0x1638)
    Vendor: ATI
    VRAM: 3600 MB
    Driver: 31.0.21905.1001
    D3D11 device created for Microsoft Media Foundation video decoding.
    <RI> Initializing input.
    New input system (experimental) initialized
    Using Windows.Gaming.Input
    <RI> Initialized touch support.
    UnloadTime: 1.496900 ms
    WindowsVideoMedia error 0x80004004 while reading C:/Program Files (x86)/Steam/steamapps/common/Sektori/Sektori_Data/sharedassets0.resource

    Context: IMFSourceReader::WaitForSample in StepAllStreams
    Error details: Operation aborted

    Track types:
    Video Track [1932 x 700], type: H264
    Unreadable Track
    d3d11: failed to create buffer (target 0x5 mode 1 size 352800) [0x887A0005]
    d3d11: failed to create buffer (target 0x2 mode 1 size 6279168) [0x887A0005]
    Last edited: May 3, 2024