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Question Asset Store Payout Cancellation

Discussion in 'General Discussion' started by Emilyanis, May 6, 2024.

  1. Emilyanis

    Emilyanis

    Joined:
    Feb 22, 2014
    Posts:
    50
    Hi, recently I received an asset store payout by the wire. But unfortunately it was sent to an old bank account that I can't use properly. I tried to cancel it and send back using the bank details that came with the transaction but it didn't work and the money came back. My question is: is this even possible? And will the money get back into my publisher account? Or once the money has been sent there is no way back? And if it's possible where can I find the proper bank details to send money back? Thanks.
     
  2. Murgilod

    Murgilod

    Joined:
    Nov 12, 2013
    Posts:
    10,254
    This sounds like something you'd have to talk to the bank about.
     
  3. Billy4184

    Billy4184

    Joined:
    Jul 7, 2014
    Posts:
    6,056
    There's a section on the forum for publishers which is frequented by asset store staff. Might want to post there instead.