"You don't have any remaining downloads for this asset" Substance Error

So I'm logged in and in the Substance plugin it says that I have 315 points left (same as when I log in to substance source on a browser). When I press download I get this error popup and it doesn't matter if I'm trying to download a material that I already own or not. I'm using Unity 2019.4.13f1. Any help is appreciated!

 

I am having this same issue, and I have 948 points left. Also I'm trying to download something that is already in my collection. Something has obviously changed on the backend. It seems like there should be a way to use the plugin with something you download manually, but I cannot find a way.

 

Agreed.
For now I just download the .sbsar file and import it into unity. It opens it as it would if I was using the plugin. It's not as elegant as with the plugin but it works

 

Thanks Sara!!. I discovered that works with Unity 2020. I was using 2018 and that didn't work. Thanks for the help!!

 

Glad I could help!

 

Quick question, when using the plugin from substance and I drag and drop material on to a blank plane it looks all crappy is it just the lighting or am I doing something wrong its really hard to find tutorials on this. Do you happen to have any links? Thanks

 

Hi @SerKillZ! Like you said, the issue could be caused by bad lighting but usually a directional light is enough to light up a simple scene so that you can see the materials. Do you have one enabled? Also, have you tried applying the material on other objects? Make sure that they have good UVs and the normals are facing the right direction. Hope this is helpful

 

Yes it was thank you also I was applying them to a plane object not sure if that is the correct way of using them. How do I apply textures from substance source to terrain? Is there information out there covering this process?