Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. We have updated the language to the Editor Terms based on feedback from our employees and community. Learn more.
    Dismiss Notice
  3. Join us on November 16th, 2023, between 1 pm and 9 pm CET for Ask the Experts Online on Discord and on Unity Discussions.
    Dismiss Notice
  4. Dismiss Notice

You do not have entitlements for this package

Discussion in 'Package Manager' started by dforman33, Apr 5, 2021.

  1. dforman33

    dforman33

    Joined:
    Oct 4, 2020
    Posts:
    1
  2. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    Which version of the editor are you currently using?
     
  3. TheDimebog

    TheDimebog

    Joined:
    Jun 7, 2021
    Posts:
    8
    So, no solution for this? I'm using a fresh install of 2020.3.11.f1 and all components are disabled as shown by OP above.

    EDIT: Deleting the projects "Library" folder just makes unity hang for a bit when trying to open the project and then nothing happens.

    I'm aware Unity is full of bugs but having a clean install completely dysfunctional without any hint of how to fix this is really weird... How do people even use this software?
     
    Last edited: Jun 7, 2021
    AGregori likes this.
  4. TheDimebog

    TheDimebog

    Joined:
    Jun 7, 2021
    Posts:
    8
    This continues to happen after multiple fresh installs of different versions of Unity.

    New project templates can be created and saved but cannot be opened again through the hub. It doesn't want to open any existing projects (only trying with default templates, do not have any actual old projects to open).

    What can I do to troubleshoot this? Is there any actual support for unity that can be helpful or are customers expected to spend days and hours troubleshooting broken software? Anyone getting paid to do that instead?
     
  5. TheDimebog

    TheDimebog

    Joined:
    Jun 7, 2021
    Posts:
    8
    I see the OP hasn't gotten a single relevant response in 9 months after posting so I guess this is hopeless. I literally purchased a brand new PC just to be able to use Unity, but it doesn't work and the error is extremely vague and undocumented and there is zero support.

    Pathetic.
     
    AGregori likes this.
  6. UnityMaru

    UnityMaru

    Community Engagement Manager Unity Technologies

    Joined:
    Mar 16, 2016
    Posts:
    1,227
    We'd need to know a bit more from the user to help, which is why I asked for a version number.

    I'd suggest in your case to file a bug report and let me know the ID number you receive when submitted so I can flag with the team: https://unity3d.com/unity/qa/bug-reporting
     
  7. Henry_Sun

    Henry_Sun

    Joined:
    Jun 1, 2019
    Posts:
    23
    This is ridiculous...A final version still doesn't get the bug fixed that makes the engine completely nonfunctional.
    I am worrying what's really going on in Unity's company.
    Playing Unreal 5 or something?
     
  8. Henry_Sun

    Henry_Sun

    Joined:
    Jun 1, 2019
    Posts:
    23
    2021.1.11f1 got this bug too
     
  9. TheDimebog

    TheDimebog

    Joined:
    Jun 7, 2021
    Posts:
    8
    "Solved" the issue by rolling back to 2019 LTS. 2020 LTS and the most recent release from 2021 neither worked. Now the struggle continues to solve why existing projects won't open through the hub.
     
  10. DeadCastles

    DeadCastles

    Joined:
    Sep 23, 2019
    Posts:
    12
    HAVING THIS SAME PROBLEM! My entire unity project is non functional. Unityhub can't open any projects and all my packages have entitlement errors. I've been using Unity for 3 years and have never dealt with something so frustrating and tedious before!! There seems to be no official acknowledgement about these issues despite them persisting across multiple unity releases!
     
  11. thaleshfd

    thaleshfd

    Joined:
    Mar 19, 2022
    Posts:
    2
    I’m with the same problem. Can anyone help us? Even in a clean computer (formatted) Unity is not working. I can’t open existing projects with Hub, it works only if I open the file inside scenes folder. And when I open the project, I have the packages problem
    You do not have entitlement for this package.
     
  12. IrzonIngenieros

    IrzonIngenieros

    Joined:
    Mar 23, 2022
    Posts:
    1
    I´m having the same issue here... I can´t open any project with Unity Hub. I can only if i open the file in the scene folder directly and once it´s open, i have the "You do not have entitlement for this package" warning in every single package. If you find out what´s happening let me know please.
     
  13. Mauser44

    Mauser44

    Joined:
    Feb 10, 2017
    Posts:
    1
    Same here. After the hub updated itself, I couldn't open my project anymore. It was working perfectly fine before. I tried reinstalling everything from scratch, deleting all local files. Nothing. It's as if some connection between the hub (3.1.1) and my editor (2020.3.28f1) is broken.
    When I open the editor by double-clicking the scene, I'm asked to open it in "Safe Mode", however regardless of whether I do, the built-in packages are all not available due to
    A warning occured: You do not have entitlements for this package
    . Resetting or reimporting them doesn't help. Perhaps some permission system is broken?
     
  14. bcmorris_unity

    bcmorris_unity

    Joined:
    Nov 13, 2020
    Posts:
    1
    This problem is still here.
    I can't open any old 2020.3.9f1LTS projects, and If I create a new 2020.3.9f1LTS projects all the installed packages give the warning "...you do not have entitlements for this package". But I can work in 2020.3.36 and 2021.3.6 project just fine. This issue started right after I upgraded my license to Pro (and the Hub upgraded to 3.2.0). Customer support's (non working) solution involved generating a license request alf file via command line, altering the file slightly and Activating the license manually. But the altered alf file was invalid for activation.

    I have been trying to get this working for about a month (on and off) and as it stand now I returned to the Personal license and I am forced to work in 2020.3.36. No big deal you say, but it is a big deal, since my main project is not easily upgraded due to an SDK package I'm using that is only supported in 2020.3.9. (and breaks in 2020.3.36)
    I was a big fan of Unity before this and use it to teach at 2 Universities, after this I'm starting to reconsider what Game Engine might be best for future use.
     
  15. niallor

    niallor

    Joined:
    Sep 28, 2022
    Posts:
    6