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Bug XR Management Package Error

Discussion in 'Editor & General Support' started by Scoutbravo, Jun 23, 2020.

  1. Scoutbravo

    Scoutbravo

    Joined:
    Jan 1, 2019
    Posts:
    4
    I keep getting this error with the XR Management plugin. It brings up a window that says "XR Managment" and starts loading, but then stops half way through and this error is thrown.
    I am using Unity version 2019.4.1f1.

    
Package Metadata store error. Check if there are any other errors in the console and make sure they are corrected before trying again.
    
Failure reason: Timeout trying to get package list after 30s.
    
UnityEditor.EditorApplication:Internal_CallUpdateFunctions()


    Thank you for any help.

    Update: Here is the window that keeps popping up
    upload_2020-6-23_13-5-29.png

    Update 2 - FIXED:
    Updating the XR Plugin Management package to version 3.2.13 seemed to have fixed the problem.

    Package up to date 2020-07-14 153408.png

    https://issuetracker.unity3d.com/is...-when-trying-to-update-package-metadata-store
    This link says it has been resolved.
     
    Last edited: Jul 14, 2020
    Scoutbravo, Jun 23, 2020
    #1
    AwesomeAlexx, Scoremonger, Jattier and 4 others like this.

  2. dustwise

    dustwise

    Joined:
    Apr 15, 2020
    Posts:
    1
    I am seeing this as well.

    Did you have any luck with this?
     
    dustwise, Jun 24, 2020
    #2
    Scoutbravo likes this.

  3. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    44
    I got the same error with timeout 30s!!

    I check the log file(C:\Users\[USER_NAME]\AppData\Local\Unity\Editor\Editor.log) and I find the "30" timeout word in a source code.

    I change the source code
    [a_project]\Library\PackageCache\com.unity.xr.management@3.2.12\Editor\Metadata\XRPackageMetadata.cs
    like this.

    line 94;
    private static float k_TimeOutDelta = 300f; // 30f;

    And then the file change to read only.
    this file is only the cache of the package.
     
    iriguchi, Jun 24, 2020
    #3
    lulitha and Scoutbravo like this.

  4. Scoutbravo

    Scoutbravo

    Joined:
    Jan 1, 2019
    Posts:
    4
    No luck still.
    Right now I just drag the window aside and keep working. Its pretty annoying though.
     
    Scoutbravo, Jun 24, 2020
    #4

  5. Scoutbravo

    Scoutbravo

    Joined:
    Jan 1, 2019
    Posts:
    4
    Did this fix anything?
     
    Scoutbravo, Jun 24, 2020
    #5

  6. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    44
    This code fix the timeout error. I set the value to 10 times longer.
    I think the default timeout value 30s is too short to install those package.
     
    Last edited: Jun 24, 2020
    iriguchi, Jun 24, 2020
    #6

  7. iriguchi

    iriguchi

    Joined:
    Feb 1, 2016
    Posts:
    44
    I found that the file was overwritten by unity...
    I think xr.management.package will be fixed.
     
    iriguchi, Jun 24, 2020
    #7

  8. Scoutbravo

    Scoutbravo

    Joined:
    Jan 1, 2019
    Posts:
    4
    Hopefully they fix it soon. It's pretty annoying.
     
    Scoutbravo, Jun 24, 2020
    #8

  9. iriguchi

    iriguchi

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    Feb 1, 2016
    Posts:
    44
    I sent the bug report today.
     
    iriguchi, Jun 25, 2020
    #9
    Scoutbravo likes this.

  10. holo-krzysztof

    holo-krzysztof

    Joined:
    Apr 5, 2017
    Posts:
    74
    I'm experiencing this as well.
     
    holo-krzysztof, Jun 25, 2020
    #10

  11. Ranjeet-ShareCare

    Ranjeet-ShareCare

    Joined:
    Apr 18, 2020
    Posts:
    1
    Three questions:.

    1) Why is XR Manager pinging the internet every half hour, and or every scene change?

    2) Is XR Manager trying to force updates that could potentially break products?

    3) Shouldn't we have a choice whether to allow updates or not?
     
    Ranjeet-ShareCare, Jun 25, 2020
    #11
    pierre92nicot, ganaware, Tibor0991 and 1 other person like this.

  12. Miramana

    Miramana

    Joined:
    Oct 15, 2017
    Posts:
    8
    I'm getting this as well
     
    Miramana, Jun 26, 2020
    #12

  13. Aktarus_Neuro

    Aktarus_Neuro

    Joined:
    Jun 4, 2016
    Posts:
    12
    Same here. But with the version 2020.1.0b13
     
    Aktarus_Neuro, Jun 26, 2020
    #13

  14. yeetmn

    yeetmn

    Joined:
    May 6, 2018
    Posts:
    1
    Same here, it's really annoying. I'm using version 2020.1.0b12
     
    yeetmn, Jun 27, 2020
    #14

  15. iriguchi

    iriguchi

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    44
    iriguchi, Jun 30, 2020
    #15
    idbrii likes this.

  16. ProfPivec

    ProfPivec

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    Sep 21, 2012
    Posts:
    21
    ProfPivec, Jun 30, 2020
    #16

  17. JelmerV

    JelmerV

    Joined:
    Nov 29, 2012
    Posts:
    248
    Still happening in 2019.4.3. I don't even have the XR plugin management package in my project..?
     

    Attached Files:

    JelmerV, Jul 13, 2020
    #17

  18. mown90

    mown90

    Joined:
    Nov 30, 2018
    Posts:
    9
    Yup, the issue still happening with 2019.4.2f1
    upload_2020-7-14_0-54-13.png
     
    mown90, Jul 13, 2020
    #18

  19. siddharthpreetham09

    siddharthpreetham09

    Joined:
    May 19, 2020
    Posts:
    3
    I'm experiencing this too
     
    siddharthpreetham09, Jul 13, 2020
    #19

  20. Peachy_Peachy

    Peachy_Peachy

    Joined:
    Dec 29, 2019
    Posts:
    1
    I met the same problem, but seemingly fix it by updating XR Plug-in Management Package to 3.2.13
     
    Peachy_Peachy, Jul 14, 2020
    #20

  21. ristophonics

    ristophonics

    Joined:
    May 23, 2014
    Posts:
    32
    me too
     

    Attached Files:

    ristophonics, Jul 14, 2020
    #21

  22. lulitha

    lulitha

    Joined:
    Feb 8, 2017
    Posts:
    9
    me toooooooooooo :(
     
    lulitha, Jul 19, 2020
    #22

  23. waldgeist

    waldgeist

    Joined:
    May 6, 2017
    Posts:
    288
    Same here. Happened after upgrading from Unity 2019.3 to 2019.4.
     
    waldgeist, Jul 19, 2020
    #23
    AwesomeAlexx likes this.

  24. unity_Zf3d_qzQMfmU3Q

    unity_Zf3d_qzQMfmU3Q

    Joined:
    Jan 30, 2020
    Posts:
    27
    same here... Unity looks like getting more problem at every new version...
     
    unity_Zf3d_qzQMfmU3Q, Aug 10, 2020
    #24

  25. virtualjay

    virtualjay

    Joined:
    Aug 4, 2020
    Posts:
    68
    I'm getting this now, with XR PM 3.2.16, even though they say it's fixed in 3.2.13.
     
    virtualjay, Jan 4, 2021
    #25

  26. danUnity

    danUnity

    Joined:
    Apr 28, 2015
    Posts:
    229
    I'm getting the same issue as well:

    XR Plug-in Management Warning: Timeout trying to get package list after 30s.
    UnityEditor.EditorApplication:Internal_CallUpdateFunctions(

    If I update any package, it times out because of that one package...

    upload_2021-2-10_17-46-9.png
     
    danUnity, Feb 10, 2021
    #26

  27. philswan

    philswan

    Joined:
    Apr 20, 2017
    Posts:
    3
    I'm seeing this error with Unity LTS 2020.3.0f1 during Import of the Hight Resolution Earth Asset...

    [MODES] ModeService[default].RefreshMenus
    [MODES] ModeService[default].UpdateModeMenus
    XR Plug-in Management Warning: Timeout trying to get package list after 30s.
     

    Attached Files:

    philswan, Apr 5, 2021
    #27

  28. PrabhakaranRajendran

    PrabhakaranRajendran

    Joined:
    Sep 21, 2017
    Posts:
    5
    I am also still seeing the error
    XR Plug-in Management error. Failure reason: Error Message: Unable to add package [com.unity.xr.samplespackage]:
    Package [com.unity.xr.samplespackage] cannot be found.
    Error installing package com.unity.xr.samplespackage..

    Unity Version : 2020.3.4
     
    PrabhakaranRajendran, May 19, 2021
    #28

  29. NanJiang21

    NanJiang21

    Joined:
    Jun 12, 2021
    Posts:
    1
    I have got the same problem.
    XR Plug-in Management error. Failure reason: Error Message: EBUSY: resource busy or locked, open 'D:\Projekt\MRTK MRTK1\Library\PackageCache\.tmp6108XJqnJtmmGoV8\copy\Runtime\Plugins\uap_x86\AudioPluginMsHRTF.dll'.
    Error installing package com.unity.xr.windowsmr..
    Check if there are any other errors in the console and make sure they are corrected before trying again.
    UnityEditor.EditorApplication:Internal_CallUpdateFunctions ()

    After try to click it 20 times, it just worked.
     
    NanJiang21, Oct 21, 2021
    #29

  30. danUnity

    danUnity

    Joined:
    Apr 28, 2015
    Posts:
    229
    The issue is still there in 2020.3.26f1
     
    danUnity, May 29, 2022
    #30

  31. ACS22

    ACS22

    Joined:
    Jun 20, 2020
    Posts:
    4
    The issue is still there in 2021.3.8f1...
     
    ACS22, Aug 29, 2022
    #31

  32. PrimePeter

    PrimePeter

    Joined:
    Oct 4, 2019
    Posts:
    4
    Hi @ All, also having the bug. Consistency is key, the whole support cyclus of 2019.4 till the end, the bug remains and matures as a good ol' wine.

    Package Version is 4.2.0.
    Fix says ist's fixed in 3.2.13
     
    PrimePeter, Jan 20, 2023
    #32