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XBox Forum Acess

Discussion in 'General Discussion' started by onlineobject, Sep 9, 2022.

  1. onlineobject

    onlineobject

    Joined:
    Feb 1, 2013
    Posts:
    8
    Hello Guys ..

    Does anyone know how long Unity take to gave access to XBox Forum ? I have already everything from Microsoft, i have a Pro plan, Microsoft sent request to Unity more than a a week ago and i had no answer at all..

    Regards
    Arthur - OlineObject
     
    onlineobject, Sep 9, 2022
    #1

  2. Schubkraft

    Schubkraft

    Unity Technologies

    Joined:
    Dec 3, 2012
    Posts:
    1,068
    I don't know how long it takes, but try emailing to our support? they can probably investigate for you.
     
    Schubkraft, Sep 9, 2022
    #2

  3. onlineobject

    onlineobject

    Joined:
    Feb 1, 2013
    Posts:
    8
    I don't know how it's the quality of support, nonetheless, i've already opened a ticket for another question more than 72 hour ago and still had no answer at all.

    For a U$ 1.8 k year service, isn't the client his priority unfortunelly.

    But i'm going to open another to check if i may have better luck this time.

    Thank you for you help
     
    onlineobject, Sep 9, 2022
    #3

  4. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,517
    Let me look into this for you. Sounds like some wires got crossed, it should not be taking this long.
     
    Tautvydas-Zilys, Sep 9, 2022
    #4
    onlineobject likes this.

  5. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,517
    Looks like they granted access to you earlier today. Apologies for the delays, we're following up internally why it took so long...
     
    Tautvydas-Zilys, Sep 12, 2022
    #5