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XBOX Creator Program - Use an account with access to this sandbox

Discussion in 'Getting Started' started by mquickel, Feb 20, 2021.

  1. mquickel

    mquickel

    Joined:
    Jun 21, 2013
    Posts:
    11
    Hello!
    • I am a member of the XBOX Creator program and was previously able to build an app in Unity, open in Visual Studio and debug on my XBOX console. I am now attempting with the Series X.
    • I ran the Devkit Activation and the device shows up under my XBOX devices in the Partner Center
    • Running the app on the XBOX, it asks me to sign in. I put in my XBOX live account information, but it states: "Use an account with access to this sandbox"
    • I don't recall having to add a sandbox app for testing before, but nevertheless, I created a new sandbox app: https://partner.microsoft.com/en-us/dashboard/products/xxx/overview
    • I added a test user in https://partner.microsoft.com/en-us/xboxconfig/TestAccounts/Creator under XBOX Test Accounts, matching my XBOX live username.
    • When I click on the app, it asks me to sign in. I choose my test account. It then gives me an error: Use an account with access to this sandbox and does not launch the game, stating the user or game does not have access to the sandbox.
    • Also to note - I do not see my test user under the XBOX Device Portal https://xbox:11443 and if I try to add it there, it fails with an Unknown Error (not sure if it is related or not)
    • I tried deleting the sandbox under https://partner.microsoft.com/en-us/dashboard/products/xxx/overview, using the "Delete" link, and starting over, but the button did not do anything and it threw an error in the browser console across multiple browsers (not sure if it is related or not)
    Thanks for any advice you can provide in advance!
     
  2. Mauri

    Mauri

    Joined:
    Dec 9, 2010
    Posts:
    2,668
    We can't help you with this since anything console related is hidden behind a non-disclosure agreement (NDA).

    Get in touch with your Microsoft Account Manager.
     
  3. mquickel

    mquickel

    Joined:
    Jun 21, 2013
    Posts:
    11
    I'm posting my question in a community forum, looking for community feedback from others in the program who may've experienced similar issues, especially because the documentation is as limited as it is (and has been for years). AFAIK, the Creators program has no Account Rep associated with it. If you cannot help, no problem, but not sure why you would create a response just to state you cannot.

    @Mods, please move if needed to https://forum.unity.com/forums/windows.50/ as it may be a more appropriate forum. Apologies.
     
    Last edited: Feb 20, 2021
  4. Mauri

    Mauri

    Joined:
    Dec 9, 2010
    Posts:
    2,668
    Because, as I said, anything console related is usually hidden behind a NDA and general consens here is:
    • Your thread gets soon locked.
    • The forum moderator who locks your thread will tell you to contact your Microsoft rep in order to gain access to Unity's (hidden) Xbox Forums (see How can I access the Unity Xbox Forums?).
    It's simply not allowed to talk about console development in the public part of this forum.
     
    Joe-Censored likes this.
  5. CharlieMartini

    CharlieMartini

    Joined:
    Oct 24, 2014
    Posts:
    1
  6. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    21,758
    There are actually two ways to publish for Xbox consoles. This is the public facing one that can be done with a retail console. Applying for it is as easy as logging into a Microsoft account and paying a small fee. Anyone who applies through this method doesn't have access to the typical resources available for console developers.

    He won't have a Microsoft Account Manager contact or access to the typical NDA'd resources.

    https://unity3d.com/partners/microsoft/creators-program
    https://www.xbox.com/en-US/developers/creators-program

    Like I said above there are two ways to publish. One of them is the public facing but the one most people here are familiar with requires signing a non-disclosure agreement that forbids any discussions. You're almost always going to receive the response you saw above. Only a few people have tried the Creators Program.

    Unfortunately I don't have any knowledge concerning setting up the Xbox One X for retail mode. I'd have thought it would be identical to the Xbox One S which I have set up for the Creators Program but your responses clearly show that's not the case.
     
    Last edited: Feb 21, 2021
    Joe-Censored likes this.
  7. Peterj76

    Peterj76

    Joined:
    Nov 28, 2015
    Posts:
    8
    There are two ways to go about it... and too often I see incorrect assumptions made about it.

    Once you are a registered Microsoft Developer you can freely publish your games for Windows 10/11 and XBOX ONE, Series S and Series X Store under the creator's program. In this program you do Not have an account manager, there are No non-disclosure agreements, your game does Not require concept approval, and you can only implement basic Windows Live functionality, one that does not include achievements. This is the method I've used to publish 4 games. Please note your titles Only show up in the Microsoft Store and not in the XBOX app. On PC, I find nearly the only way to gain exposure is by putting my game on special. Also on the XBOX, your Creators program games typically won't be listed, even when on special, but can be located if someone specifically searches for it.

    The alternative is you can register. for an ID@XBOX program where 'IF' your game concept is approved you will be appointed an account manager, you will have access to the full Windows sign in feature set, you must sign a NDA, and your games will show in the MS Store and / or XBOX Store. You also have access to more developer gear. Sadly my games keep getting rejected and Microsoft Never tell you why.

    I am frustrated, because I have never ever got even basic Windows live sign in to work. I would love a tutorial made for 2023/2024 that shows you how to get basic Windows live sign in to work for creators, and them maybe to sign in to Playfab afterwards,