XBOX Creator Program - Use an account with access to this sandbox

Hello!

• I am a member of the XBOX Creator program and was previously able to build an app in Unity, open in Visual Studio and debug on my XBOX console. I am now attempting with the Series X.
• I ran the Devkit Activation and the device shows up under my XBOX devices in the Partner Center
• Running the app on the XBOX, it asks me to sign in. I put in my XBOX live account information, but it states: "Use an account with access to this sandbox"
• I don't recall having to add a sandbox app for testing before, but nevertheless, I created a new sandbox app: https://partner.microsoft.com/en-us/dashboard/products/xxx/overview
• I added a test user in https://partner.microsoft.com/en-us/xboxconfig/TestAccounts/Creator under XBOX Test Accounts, matching my XBOX live username.
  
• When I click on the app, it asks me to sign in. I choose my test account. It then gives me an error: Use an account with access to this sandbox and does not launch the game, stating the user or game does not have access to the sandbox.
• Also to note - I do not see my test user under the XBOX Device Portal https://xbox:11443 and if I try to add it there, it fails with an Unknown Error (not sure if it is related or not)
• I tried deleting the sandbox under https://partner.microsoft.com/en-us/dashboard/products/xxx/overview, using the "Delete" link, and starting over, but the button did not do anything and it threw an error in the browser console across multiple browsers (not sure if it is related or not)

Thanks for any advice you can provide in advance!

 

We can't help you with this since anything console related is hidden behind a non-disclosure agreement (NDA).

Get in touch with your Microsoft Account Manager.

 

I'm posting my question in a community forum, looking for community feedback from others in the program who may've experienced similar issues, especially because the documentation is as limited as it is (and has been for years). AFAIK, the Creators program has no Account Rep associated with it. If you cannot help, no problem, but not sure why you would create a response just to state you cannot.

@Mods, please move if needed to https://forum.unity.com/forums/windows.50/ as it may be a more appropriate forum. Apologies.

 

Because, as I said, anything console related is usually hidden behind a NDA and general consens here is:

• Your thread gets soon locked.
• The forum moderator who locks your thread will tell you to contact your Microsoft rep in order to gain access to Unity's (hidden) Xbox Forums (see How can I access the Unity Xbox Forums?).

It's simply not allowed to talk about console development in the public part of this forum.

 

Have you reviewed this document: https://docs.microsoft.com/en-us/ga...ators/unity-win10/live-configure-xbl-in-unity

This speaks to Sandboxes and Enabling Live Accounts.

Here is another Unity thread where people were discussing some of the issues they ran into. It is a few months old but perhaps they might be able to shed some info from their struggles. https://forum.unity.com/threads/wan...ead-this-tldr-dont-do-it.901538/#post-5918858

 

There are actually two ways to publish for Xbox consoles. This is the public facing one that can be done with a retail console. Applying for it is as easy as logging into a Microsoft account and paying a small fee. Anyone who applies through this method doesn't have access to the typical resources available for console developers.

He won't have a Microsoft Account Manager contact or access to the typical NDA'd resources.

https://unity3d.com/partners/microsoft/creators-program
https://www.xbox.com/en-US/developers/creators-program

Like I said above there are two ways to publish. One of them is the public facing but the one most people here are familiar with requires signing a non-disclosure agreement that forbids any discussions. You're almost always going to receive the response you saw above. Only a few people have tried the Creators Program.

Unfortunately I don't have any knowledge concerning setting up the Xbox One X for retail mode. I'd have thought it would be identical to the Xbox One S which I have set up for the Creators Program but your responses clearly show that's not the case.