Search Unity

  1. Welcome to the Unity Forums! Please take the time to read our Code of Conduct to familiarize yourself with the forum rules and how to post constructively.
  2. Unite 2023 Registrations are now LIVE! We are thrilled to announce that Unite 2023 Registration is now live and open for all!
    Dismiss Notice
New Forum User Notice Unite 2023 Registrations are now LIVE!

Wrong sales numbers!

Discussion in 'Assets and Asset Store' started by dexsoft-games2, Dec 24, 2020.

  1. dexsoft-games2

    dexsoft-games2

    Joined:
    May 25, 2017
    Posts:
    123
    Am I only one who got drops in sales in sale reports? Today my sales report shows for about 400$ less compared to morning figures. I assume sale system is down again so they are fixing it again. Also sales for past months are also wrong if you change month from drop list, but sale figures in revenue tabs are correct.
    Any idea what is going on?
     
    dexsoft-games2, Dec 24, 2020
    #1
    MonqoStudios, CGSoul and Tiger_Shark01 like this.

  2. Uiyahan

    Uiyahan

    Joined:
    Aug 1, 2016
    Posts:
    7
    Me too.. its been like this for a few days, what happen?
     
    Uiyahan, Dec 25, 2020
    #2

  3. kostya3313

    kostya3313

    Joined:
    Sep 13, 2018
    Posts:
    3
    I confirm. I have lost an asset from sales reports for this and previous months since yesterday.
     
    kostya3313, Dec 25, 2020
    #3
    CGSoul likes this.

  4. retrovalorem

    retrovalorem

    Joined:
    Jul 29, 2016
    Posts:
    7
    Yes, my numbers dropped since yesterday, gross number has decreased by 43$ as if some assets are not included. This has happened before and was back to normal in a day or few.
     
    retrovalorem, Dec 25, 2020
    #4
    CGSoul likes this.

  5. Tiger_Shark01

    Tiger_Shark01

    Joined:
    Jul 12, 2012
    Posts:
    29
    Yes I got this too, also I checked previous months and the error goes back years. I have also had months when everything gets set to zero then the numbers slowing get added again. What they hell is going on Unity ?

    Tiger Shark Studios.
     
    Tiger_Shark01, Dec 25, 2020
    #5
    CGSoul likes this.

  6. Uiyahan

    Uiyahan

    Joined:
    Aug 1, 2016
    Posts:
    7
    Hello Unity Team... no respond yet..?
     
    Uiyahan, Dec 26, 2020
    #6

  7. CGSoul

    CGSoul

    Joined:
    Apr 4, 2017
    Posts:
    8
    I also lost 2 assets from sales statistics along with income. It happened yesterday. This is my first time in 4 years. Since then, sales have stalled on the statistics, as if the page isn't refreshing ....
    I wrote a support ticket. But so far no answer.
     
    CGSoul, Dec 26, 2020
    #7
    kostya3313 likes this.

  8. RIZ3N

    RIZ3N

    Joined:
    Nov 1, 2019
    Posts:
    5
    Same situation
     
    RIZ3N, Dec 26, 2020
    #8

  9. RIZ3N

    RIZ3N

    Joined:
    Nov 1, 2019
    Posts:
    5
    If someone gets the reply from support, please write it.
     
    RIZ3N, Dec 26, 2020
    #9

  10. MonqoStudios

    MonqoStudios

    Joined:
    Oct 20, 2016
    Posts:
    22
    Same problem here, lost about $30 in a matter of minutes
     
    MonqoStudios, Dec 26, 2020
    #10

  11. CGSoul

    CGSoul

    Joined:
    Apr 4, 2017
    Posts:
    8
    CGSoul, Dec 27, 2020
    #11