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"Wrap non AppError: unexpected EOF" - awesome job on the lightning sale

Discussion in 'Assets and Asset Store' started by Jaimi, Nov 15, 2021.

  1. Jaimi

    Jaimi

    Joined:
    Jan 10, 2009
    Posts:
    6,171
    Got 3 items at 90% off. But I get this after submitting payment. Did I buy them? Who knows.
     
    Sabso, fertel and Lurking-Ninja like this.
  2. Kethram

    Kethram

    Joined:
    Sep 28, 2021
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    3
    I did't even get that far, everything gives that error
     
    fertel likes this.
  3. Utanipishtim

    Utanipishtim

    Joined:
    May 25, 2017
    Posts:
    2
    Unbelievably horrible customer experience Unity...seriously.
     
    Sabso, fertel and lilacsky824 like this.
  4. Lurking-Ninja

    Lurking-Ninja

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    Jan 20, 2015
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    9,913
    Open an editor, the Package Manager a bit faster, you can see if it is among your assets.
    I wanted to buy 4 assets, 3 went through, despite the error message. (Also got the emails from PayPal :)).
    screenshot.png

    But the Asset Store is basically crushing under load.
     
    DCTShinobi likes this.
  5. Rastapastor

    Rastapastor

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    Jan 12, 2013
    Posts:
    543
    I wonder If even Unity invested couple of bucks to increase load on their asset store servers for this sale. I just have doubts.
     
    fertel and Lurking-Ninja like this.
  6. DCTShinobi

    DCTShinobi

    Joined:
    Jun 23, 2014
    Posts:
    51
    I had 4 items in my cart before the sale, just waiting. Now, can't refresh. So sad.
     
  7. Lurking-Ninja

    Lurking-Ninja

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    You can't buy through cart, only through the "Buy Now" button.
     
    DCTShinobi likes this.
  8. Kethram

    Kethram

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    Sep 28, 2021
    Posts:
    3
    It now gives me
    "Internal server error: Fail to get redis data"
     
    Sabso and fertel like this.
  9. Rowlan

    Rowlan

    Joined:
    Aug 4, 2016
    Posts:
    3,820
    It was totally not foreseeable that Unity's own customers would DDOs the servers.
    And it will continue, thanks lightning deals!
     
    fertel likes this.
  10. ChanceNCounter

    ChanceNCounter

    Joined:
    Dec 9, 2014
    Posts:
    23
    They know how to spend $1.5B, but they can't take my $30 :rolleyes:
     
    Sabso, fertel and lilacsky824 like this.
  11. Jaimi

    Jaimi

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    Jan 10, 2009
    Posts:
    6,171
    Thanks! Mine did go through. :)
     
    Lurking-Ninja likes this.
  12. Ruchir

    Ruchir

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    May 26, 2015
    Posts:
    927
    Even I got animancer Pro :D
    Really didn't wanna use mecanim graphs anymore :p
     
  13. Rastapastor

    Rastapastor

    Joined:
    Jan 12, 2013
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    Check ur balance if it actually went with the discounted or full price, u may be surprised :)
     
  14. Hallsofvalhalla

    Hallsofvalhalla

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    Jul 14, 2013
    Posts:
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    Mine did not. Imagine 1,000 people crashing your servers. Maybe they need to upgrade from their moms basement? This is absolutely stupid. I had 3 items in my cart to buy and it crashed as I was buying them. Why in the hell would they make this sale then limit the quantities and not be prepared for as lot of users logging in? Please for the love of God fire someone for this. I want a head to roll.
     
    fertel likes this.
  15. Lurking-Ninja

    Lurking-Ninja

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    IDK, I'm mildly interested, wouldn't buy it for $90, but for $9 it was worth it to check out.
     
    Ruchir likes this.
  16. Kethram

    Kethram

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    Sep 28, 2021
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    Ah well, hope the deals I was trying to get are still available later. Really need to get some sleep now.
     
    fertel likes this.
  17. Hallsofvalhalla

    Hallsofvalhalla

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    They wont be, this was all a terrible gimmick that came back to smack them in the face. So pissed at this juvenile operations.
     
  18. CitrioN

    CitrioN

    Joined:
    Oct 6, 2016
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    I don't think they can charge you a different price than the one you clicked on when confirming the purchase.
    It would need to throw an error and cancel the purchase if the price changes during that time.
     
  19. Rastapastor

    Rastapastor

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    It would, but how it works in reality, i dont even think God knows.
     
  20. Cyntrac

    Cyntrac

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    Mar 13, 2020
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    Completely agree. This is the worst style of discount they could've done honestly, and it's surprising to me that they didn't actually expect the website to be in the state that it is...
     
    Sabso, schaefsky and fertel like this.
  21. TonySmallsDevelops

    TonySmallsDevelops

    Joined:
    Jul 4, 2019
    Posts:
    2
    I was on asset store when the sale kicked in, never even had a chance to buy any lightning deals, just got same error everyone else did. Bots got us here too? Ridiculous.
     
    krakeninferno, schaefsky and Ruchir like this.
  22. fertel

    fertel

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    Jul 3, 2018
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    What a shame!
     
  23. CitrioN

    CitrioN

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    Oct 6, 2016
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    True. I started recorded my purchases when I saw a quantity of 20 per item to be able to refund them if they somehow change me the full price due to some error on their end :D
     
  24. CitrioN

    CitrioN

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    Oct 6, 2016
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    They charged you full price?
     
  25. Hallsofvalhalla

    Hallsofvalhalla

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    Jul 14, 2013
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    No, i bought at 90% off but they charged at like 50% off.
     
  26. DCTShinobi

    DCTShinobi

    Joined:
    Jun 23, 2014
    Posts:
    51
    Thank you for telling me that! Fortunately, I had three of the four tabs of the products I wanted still open. So the Buy Now buttons actually worked!

    Alas, poor Synty's Dungeon Realms... until the next 90% sale... or bundle! :-D
     
  27. hyperbaton

    hyperbaton

    Joined:
    Dec 16, 2018
    Posts:
    7
    I didn't managed to get any at 90% off even though I was right on time.., or even 80% off for that matter. Page was crashing all the time.. :(
    Nice shopping experience, Unity. Get we get another one in, like, a year or so?
     
    krakeninferno and fertel like this.
  28. fertel

    fertel

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    Jul 3, 2018
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    9
    This is what happens when you use shared hosting :p
     
    JamesW2 and Hallsofvalhalla like this.
  29. Pandur1982

    Pandur1982

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    Jun 16, 2015
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    275
    What a shame, come not on the site and can nothing buy, top custom Service.
     
    fertel likes this.
  30. BonjoCat

    BonjoCat

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    Sep 5, 2020
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    6
    i wasn't able to buy Animancer at 90% because of store going down :( now it's on 70%. damn it.
     
    Sabso, Ruchir and fertel like this.
  31. CitrioN

    CitrioN

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    Why won't you buy it at 70% off? Still sounds like a good deal if you want it.
     
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  32. Hallsofvalhalla

    Hallsofvalhalla

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    Yeah I am mad but aint bitching about 70%. I got 4 deals so I will take what I can get. Just drunk and angry but in the end I got what I wanted. I am just mad my cart said 90 and it didnt charge me 90.
     
    fertel likes this.
  33. BonjoCat

    BonjoCat

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    Sep 5, 2020
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    only thing i interested was to play animations from code, but i guess i can live without it
     
  34. hyperbaton

    hyperbaton

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    Dec 16, 2018
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    I was also gonna try to buy Animacer (or at least would have tried if I was lucky to be quick enough), but was not able to get through not at 90% off, not at 80% off. Now it's 70% off, true, but I'm so angry at the whole experience that not even going to bother anymore.
     
  35. Ruchir

    Ruchir

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    May 26, 2015
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    927
    Well, all the deals are over now
     
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  36. TonySmallsDevelops

    TonySmallsDevelops

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    Jul 4, 2019
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    I could not even get the 70% deals, shoulda got drunk first. I'm not even trying for any other deals its a waste of time like the New Egg Shuffle "deals"...
     
    fertel likes this.
  37. Poshiba

    Poshiba

    Joined:
    Jul 21, 2021
    Posts:
    1
    Didn't get any. Error all the time....... Damn, such as a waste of time. Why even bother sell something customers can't buy.........
     
  38. Sabso

    Sabso

    Joined:
    Sep 13, 2019
    Posts:
    5
    Incredibly frustrating experience to stay up 4 hours later that I should have for the 90% sale only to not be able to purchase anything. I spent 40 minutes trying to load the page or to get something into my cart. By the time anything was loading, the assets were no longer 90% off.
     
    krakeninferno, schaefsky and BonjoCat like this.
  39. Rastapastor

    Rastapastor

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    Jan 12, 2013
    Posts:
    543
    To be frank I didnt expect myself to get stuff for 90%...ppl write bots and are super fast when buying. But I had my eye one some stuff even with 70% discount, but the messs the asset store is, can't...and tbh I refuse to get those to give Unity money at this point.
     
  40. IN4RI

    IN4RI

    Joined:
    Mar 11, 2021
    Posts:
    1
    Wish I'd seen this thread earlier, waited for the 90% off deal on a $108 product, proceeded through the purchase and I got charged $64... so it was 50% off plus tax, I can't afford that.