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Windows Phone 8.1 universal app - random crash on start

Discussion in 'Windows' started by Flaw, Mar 14, 2015.

  1. Flaw

    Flaw

    Joined:
    May 28, 2014
    Posts:
    3
    Application crash at the start, when i deploy it for Windows Phone 8.1 app unversal. It runs only time to time, totaly random. I have a unity 5.0.4f and visual studio 2013 update 4. The project which i build does not matter, error occurs even on plain just created project. In response to the crash editor returns me an error:

    Exception: Deployment failed. Output:
    [20:27:58.515] Windows Phone Player Runner started.
    [20:27:58.515] Connecting to device.
    [20:28:01.124] Connected to device {30F105C9-681E-420b-A277-7C086EAD8A4E}.
    [20:28:01.124] Extracting D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\test3D.WindowsPhone_1.0.0.0_ARM.appx.
    [20:28:01.655] Parsing D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\test3D.WindowsPhone_1.0.0.0_ARM.appx manifest.
    [20:28:01.655] Product ID is {61a3d0f5-6042-4600-a75b-44bc9fb2ba73}.
    [20:28:01.655] AppX name is 61a3d0f5-6042-4600-a75b-44bc9fb2ba73.
    [20:28:01.655] Processor architecture is arm.
    [20:28:01.655] Package is not a framework.
    [20:28:01.655] Looking for package dependencies.
    [20:28:01.655] Parsing D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\Dependencies\arm\Microsoft.VCLibs.ARM.12.00.Phone.appx manifest.
    [20:28:01.655] Product ID is {5dec6302-3af3-4a4b-bc6e-d800779376b9}.
    [20:28:01.655] AppX name is Microsoft.VCLibs.120.00.Phone.
    [20:28:01.655] Processor architecture is arm.
    [20:28:01.655] Package is a framework.
    [20:28:01.655] Looking for package dependencies.
    [20:28:01.655] No dependencies found for package Microsoft.VCLibs.120.00.Phone.
    [20:28:01.655] Found package 61a3d0f5-6042-4600-a75b-44bc9fb2ba73 dependency: D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\Dependencies\arm\Microsoft.VCLibs.ARM.12.00.Phone.appx.
    [20:28:01.671] Running MDIL Compiler on D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\test3D.WindowsPhone_1.0.0.0_ARM.appx.
    [20:28:05.990] Application 61a3d0f5-6042-4600-a75b-44bc9fb2ba73 is already installed. Doing incremental deployment.
    [20:28:06.349] Extracting D:\UnityProjects\test3D\wstore\test3D\test3D.WindowsPhone\AppPackages\test3D.WindowsPhone_1.0.0.0_ARM_Test\Dependencies\arm\Microsoft.VCLibs.ARM.12.00.Phone.appx.
    [20:28:06.505] Framework Microsoft.VCLibs.120.00.Phone is already installed.
    [20:28:06.505] Installing package 61a3d0f5-6042-4600-a75b-44bc9fb2ba73.
    [20:28:13.217] Launching application.
    [20:28:14.717] An error 0x800706BE occurred while running: Zdalne wywo�anie procedury nie powiod�o si�.
    [20:28:14.717] Exiting Windows Phone Player Runner.



    Dump file does not return meaningful information, maybe only for me ;)


    Process Name Template.exe : Template.exe
    Exception Code 0xC0000005
    This thread tried to read from or write to a virtual address for which it does not have the appropriate access

    OS Version 6.4.9651
    CLR Version 4.0.30508.0

    Did someone already had a similar problem? ;) I would add that the clean deploy to "Windows Phone 8.0" or other platform works correctly, and such errors do not occur. Build even just pure project for "Unversal Windows Phone 8.1 App" case above problems. I have no idea what's going on and please help :(
     
    Flaw, Mar 14, 2015
    #1

  2. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,658
    Tomas1856, Mar 14, 2015
    #2

  3. Flaw

    Flaw

    Joined:
    May 28, 2014
    Posts:
    3
    Strangely when deploy with VS works every time, but when it is unplugged is clean randomness. Something is not right .. I check at work on other WP phones, because I have only Lumia 1520 (8.1.1) right now. For now, i made a game for "wp.8.0", may in the future this bug will be fixed. I see someone on the forum is have the same problem.
    http://forum.unity3d.com/threads/unity-5-0-0f4-random-crash-right-after-launch.309622/
    If anyone had any concrete solutions. I will be very grateful.
     
    Flaw, Mar 15, 2015
    #3

  4. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,491
    If it crashes without debugger attached, phone will automatically create a full memory dump file in Documents\Debug folder. You can transfer that to your PC, open it with Visual Studio and see exactly where it crashed.
     
    Tautvydas-Zilys, Mar 15, 2015
    #4

  5. Flaw

    Flaw

    Joined:
    May 28, 2014
    Posts:
    3
    sc1.jpg I cant locate UnityPlayer_WP81_arm.pdb. Crash is the same as the picture in UnityPlayer.dll.
     
    Flaw, Mar 15, 2015
    #5

  6. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,491
    Let me investigate if I can get you the PDB - looks like they were excluded from 5.0 installers by mistake.
     
    Last edited: Mar 15, 2015
    Tautvydas-Zilys, Mar 15, 2015
    #6

  7. firkosa

    firkosa

    Joined:
    Nov 10, 2013
    Posts:
    7
    I also have this bug on Lumia 1520 8.1 , but when i test on my wife 1020 8.1 there is no problem :( maybe its something with 1520's drivers, the game starts after second or third time.
     
    firkosa, Mar 16, 2015
    #7

  8. paxron

    paxron

    Joined:
    Aug 22, 2014
    Posts:
    8
    I have the same problem, using Nokia 930, once deployed to the phone the game starts randomly. If I run the app the first time and exit, I cannot start the app immediately again, have to wait more than a minute sometimes to start the app again. Could a garbage collection issue with the windows phone platform after exit of the app.

    Once the game is exited the first time you have to try restart it 3-10 times before it runs again. Deployed to the store but the same thing, works if deployed from VS to the device.

    Windows Phone 8.1 app
    Unity 5.0.0f4 64bit
     
    Last edited: May 5, 2015
    paxron, May 5, 2015
    #8

  9. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,491
    Do you have stacktrace/dump file of the crash?
     
    Tautvydas-Zilys, May 6, 2015
    #9

  10. danie-tsviatkov

    danie-tsviatkov

    Joined:
    Mar 3, 2015
    Posts:
    2
    http://1drv.ms/1G2hBxu
    Link to 2 crash dumps.
    There is something going on with location capabilities detection or initiation.
    My project has no capabilities turned on at all.
    Unity Version: 5.0.1p4
    Phone: Lumia 930
    OS: 8.10.15116.125
     
    danie-tsviatkov, May 12, 2015
    #10

  11. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,491
    Thanks for the crash dump, it helps. Probably the easiest workaround from your side would be to comment out the body of "SetupLocationService()" method in App.xaml.cs.

    I don't why it's happening at this moment, but we will get to the root of it.
     
    Tautvydas-Zilys, May 12, 2015
    #11

  12. danie-tsviatkov

    danie-tsviatkov

    Joined:
    Mar 3, 2015
    Posts:
    2
    Actually just to report, after building universal app 8.1 and turning "Independent Input Sources" and setting Default Orientation to Portrait somewhat fixed the start crashes at least for now.
     
    danie-tsviatkov, May 12, 2015
    #12