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Windows MR Headset - App quits when tracking is lost in release build

Discussion in 'VR' started by pulteraoz, Feb 8, 2018.

  1. pulteraoz

    pulteraoz

    Joined:
    Feb 13, 2017
    Posts:
    3
    Hello,

    I created a Windows MR app release package using UWP and visual studio. I have a problem that whenever tracking is lost. The app, first significantly looses performance and than crashes / quits to the mixed reality "home". This happens only in the build created whit visual studio as a store app package.

    When tracking is lost in the Unity editor the helmet just fallbacks to 3DF tracking and the performance stays fine. Also when building the app using openVR the app handles lost tracking just fine.

    Has anyone encountered something similar ? Also is there a way to see the logs or debug the app when running the the released installed appx package? I am thinking that maybe the lost tracking in the release build may causes some exception that crash the app.

    Will be glad for any input or ideas how to resolve this issue.
     
  2. JasonCostanza

    JasonCostanza

    Unity Technologies

    Joined:
    May 23, 2017
    Posts:
    404
    what version of Unity are you on? We did have some issues with tracking lost recently that may have been fixed.