Bug Windows 11 new RTX card Crash After Splash Screen (Fallback handler could not load library dll)

BlankMauser · May 21, 2023

Hello,

I'm getting some crashes on a build that was built using an old Unity version. Most likely 2018. This build works on most computers except new ones with windows 11 with RTX 30 series cards. So far that I've tested at least. I do not know if this is really the issue as ive installed latest video drivers and tried various solutions online, including underclocking, changing 3D settings etc. This is what I'm getting at the end of the log:
UnloadTime: 1.314300 ms

Non platform assembly: data-000000001336EE50 (this message is harmless)

Fallback handler could not load library D:/EarthRomancerAlpha2018/EarthRomancerNewYears_Data/Mono/data-000000001336EE50.dll

Non platform assembly: data-000000001333A960 (this message is harmless)

Fallback handler could not load library D:/EarthRomancerAlpha2018/EarthRomancerNewYears_Data/Mono/data-000000001333A960.dll

Non platform assembly: data-0000000050D60080 (this message is harmless)

Fallback handler could not load library D:/EarthRomancerAlpha2018/EarthRomancerNewYears_Data/Mono/data-0000000050D60080.dll
I no longer have access to the project to rebuild using a newer version of Unity or anything like that, I simply would like to figure out why its not working on newer computers for preservation sake.

Tautvydas-Zilys · May 22, 2023

The messages you posted have nothing to do with the crash I suspect. Do you have a dump file to share?

BlankMauser · May 24, 2023

Here is the dump file:





Dump Summary

------------

Dump File:    EarthRomancerNewYears.exe.51296.dmp : C:\Users\ciaru\AppData\Local\CrashDumps\EarthRomancerNewYears.exe.51296.dmp

Last Write Time:    5/21/2023 1:21:05 AM

Process Name:    EarthRomancerNewYears.exe : D:\EarthRomancerAlpha2018\EarthRomancerNewYears.exe

Process Architecture:    x64

Exception Code:    0xC0000005

Exception Information:    The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

Heap Information:    Not Present



System Information

------------------

OS Version:    10.0.22621

CLR Version(s):  



Modules

-------

Module Name    Module Path    Module Version

-----------    -----------    --------------

EarthRomancerNewYears.exe    D:\EarthRomancerAlpha2018\EarthRomancerNewYears.exe    5.5.0.46319

ntdll.dll    C:\Windows\System32\ntdll.dll    10.0.22621.1485

kernel32.dll    C:\Windows\System32\kernel32.dll    10.0.22621.1635

KERNELBASE.dll    C:\Windows\System32\KERNELBASE.dll    10.0.22621.1635

apphelp.dll    C:\Windows\System32\apphelp.dll    10.0.22621.1635

user32.dll    C:\Windows\System32\user32.dll    10.0.22621.1635

win32u.dll    C:\Windows\System32\win32u.dll    10.0.22621.1635

gdi32.dll    C:\Windows\System32\gdi32.dll    10.0.22621.1635

hid.dll    C:\Windows\System32\hid.dll    10.0.22621.1

gdi32full.dll    C:\Windows\System32\gdi32full.dll    10.0.22621.1635

msvcrt.dll    C:\Windows\System32\msvcrt.dll    7.0.22621.608

msvcp_win.dll    C:\Windows\System32\msvcp_win.dll    10.0.22621.608

ucrtbase.dll    C:\Windows\System32\ucrtbase.dll    10.0.22621.608

ole32.dll    C:\Windows\System32\ole32.dll    10.0.22621.1702

combase.dll    C:\Windows\System32\combase.dll    10.0.22621.1485

version.dll    C:\Windows\System32\version.dll    10.0.22621.1

rpcrt4.dll    C:\Windows\System32\rpcrt4.dll    10.0.22621.1702

shlwapi.dll    C:\Windows\System32\shlwapi.dll    10.0.22621.1635

advapi32.dll    C:\Windows\System32\advapi32.dll    10.0.22621.1485

sechost.dll    C:\Windows\System32\sechost.dll    10.0.22621.1635

shell32.dll    C:\Windows\System32\shell32.dll    10.0.22621.1635

ws2_32.dll    C:\Windows\System32\ws2_32.dll    10.0.22621.1

oleaut32.dll    C:\Windows\System32\oleaut32.dll    10.0.22621.608

imm32.dll    C:\Windows\System32\imm32.dll    10.0.22621.1344

opengl32.dll    C:\Windows\System32\opengl32.dll    10.0.22621.1635

winmm.dll    C:\Windows\System32\winmm.dll    10.0.22621.1635

IPHLPAPI.DLL    C:\Windows\System32\IPHLPAPI.DLL    10.0.22621.1

dnsapi.dll    C:\Windows\System32\dnsapi.dll    10.0.22621.1485

winhttp.dll    C:\Windows\System32\winhttp.dll    10.0.22621.1635

glu32.dll    C:\Windows\System32\glu32.dll    10.0.22621.608

DXCore.dll    C:\Windows\System32\DXCore.dll    10.0.22621.1635

nsi.dll    C:\Windows\System32\nsi.dll    10.0.22621.1

kernel.appcore.dll    C:\Windows\System32\kernel.appcore.dll    10.0.22621.1

bcryptPrimitives.dll    C:\Windows\System32\bcryptPrimitives.dll    10.0.22621.1344

uxtheme.dll    C:\Windows\System32\uxtheme.dll    10.0.22621.1635

mono.dll    D:\EarthRomancerAlpha2018\EarthRomancerNewYears_Data\Mono\mono.dll    1.0.0.1

psapi.dll    C:\Windows\System32\psapi.dll    10.0.22621.1

mswsock.dll    C:\Windows\System32\mswsock.dll    10.0.22621.1

SHCore.dll    C:\Windows\System32\SHCore.dll    10.0.22621.900

msctf.dll    C:\Windows\System32\msctf.dll    10.0.22621.1635

d3d11.dll    C:\Windows\System32\d3d11.dll    10.0.22621.1635

dxgi.dll    C:\Windows\System32\dxgi.dll    10.0.22621.1485

directxdatabasehelper.dll    C:\Windows\System32\directxdatabasehelper.dll    10.0.22621.1635

nvldumdx.dll    C:\Windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_fce49bc0c4be637a\nvldumdx.dll    31.0.15.3130

msasn1.dll    C:\Windows\System32\msasn1.dll    10.0.22621.819

cryptnet.dll    C:\Windows\System32\cryptnet.dll    10.0.22621.1

crypt32.dll    C:\Windows\System32\crypt32.dll    10.0.22621.1702

drvstore.dll    C:\Windows\System32\drvstore.dll    10.0.22621.1635

devobj.dll    C:\Windows\System32\devobj.dll    10.0.22621.1344

cfgmgr32.dll    C:\Windows\System32\cfgmgr32.dll    10.0.22621.1344

wldp.dll    C:\Windows\System32\wldp.dll    10.0.22621.1635

cryptbase.dll    C:\Windows\System32\cryptbase.dll    10.0.22621.1

wintrust.dll    C:\Windows\System32\wintrust.dll    10.0.22621.1485

imagehlp.dll    C:\Windows\System32\imagehlp.dll    10.0.22621.1

cryptsp.dll    C:\Windows\System32\cryptsp.dll    10.0.22621.1

rsaenh.dll    C:\Windows\System32\rsaenh.dll    10.0.22621.1

bcrypt.dll    C:\Windows\System32\bcrypt.dll    10.0.22621.1344

nvwgf2umx.dll    C:\Windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_fce49bc0c4be637a\nvwgf2umx.dll    31.0.15.3130

windows.storage.dll    C:\Windows\System32\windows.storage.dll    10.0.22621.1635

WinTypes.dll    C:\Windows\System32\WinTypes.dll    10.0.22621.1485

nvspcap64.dll    C:\Windows\System32\nvspcap64.dll    3.26.0.160

profapi.dll    C:\Windows\System32\profapi.dll    10.0.22621.1

ntmarta.dll    C:\Windows\System32\ntmarta.dll    10.0.22621.1

MessageBus.dll    C:\Windows\System32\DriverStore\FileRepository\nvhdc.inf_amd64_fce49bc0c4be637a\Display.NvContainer\MessageBus.dll    1.22.2758.1620

clbcatq.dll    C:\Windows\System32\clbcatq.dll    2001.12.10941.16384

wbemprox.dll    C:\Windows\System32\wbem\wbemprox.dll    10.0.22621.1

wbemcomn.dll    C:\Windows\System32\wbemcomn.dll    10.0.22621.1

wbemsvc.dll    C:\Windows\System32\wbem\wbemsvc.dll    10.0.22621.1

fastprox.dll    C:\Windows\System32\wbem\fastprox.dll    10.0.22621.1635

amsi.dll    C:\Windows\System32\amsi.dll    10.0.22621.1

userenv.dll    C:\Windows\System32\userenv.dll    10.0.22621.1

MpOAV.dll    C:\ProgramData\Microsoft\Windows Defender\Platform\4.18.2304.8-0\MpOAV.dll    4.18.2304.8

dhcpcsvc.dll    C:\Windows\System32\dhcpcsvc.dll    10.0.22621.1344

MMDevAPI.dll    C:\Windows\System32\MMDevAPI.dll    10.0.22621.608

winmmbase.dll    C:\Windows\System32\winmmbase.dll    10.0.22621.1

wdmaud.drv    C:\Windows\System32\wdmaud.drv    10.0.22621.1

ksuser.dll    C:\Windows\System32\ksuser.dll    10.0.22621.1

avrt.dll    C:\Windows\System32\avrt.dll    10.0.22621.608

AudioSes.dll    C:\Windows\System32\AudioSes.dll    10.0.22621.1635

msacm32.drv    C:\Windows\System32\msacm32.drv    10.0.22621.1

msacm32.dll    C:\Windows\System32\msacm32.dll    10.0.22621.1

midimap.dll    C:\Windows\System32\midimap.dll    10.0.22621.1

resourcepolicyclient.dll    C:\Windows\System32\resourcepolicyclient.dll    10.0.22621.1

powrprof.dll    C:\Windows\System32\powrprof.dll    10.0.22621.1344

umpdc.dll    C:\Windows\System32\umpdc.dll    10.0.22621.1

comctl32.dll    C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.22621.1635_none_270f70857386168e\comctl32.dll    6.10.22621.1635

TextShaping.dll    C:\Windows\System32\TextShaping.dll    10.0.22621.1635

textinputframework.dll    C:\Windows\System32\textinputframework.dll    10.0.22621.1635

CoreMessaging.dll    C:\Windows\System32\CoreMessaging.dll    10.0.22621.1635

CoreUIComponents.dll    C:\Windows\System32\CoreUIComponents.dll    10.0.22621.1635

xinput1_3.dll    C:\Windows\System32\xinput1_3.dll    9.18.944.0

setupapi.dll    C:\Windows\System32\setupapi.dll    10.0.22621.1635

dwmapi.dll    C:\Windows\System32\dwmapi.dll    10.0.22621.1635

dhcpcsvc6.DLL    C:\Windows\System32\dhcpcsvc6.DLL    10.0.22621.1344

rasadhlp.dll    C:\Windows\System32\rasadhlp.dll    10.0.22621.1

FWPUCLNT.DLL    C:\Windows\System32\FWPUCLNT.DLL    10.0.22621.1635

netapi32.dll    C:\Windows\System32\netapi32.dll    10.0.22621.674

netutils.dll    C:\Windows\System32\netutils.dll    10.0.22621.674

wkscli.dll    C:\Windows\System32\wkscli.dll    10.0.22621.674

Tautvydas-Zilys · May 24, 2023

Can you actually send me that file? The information you posted doesn't contain the stuff I'm after.

BlankMauser · May 26, 2023

Here I've uploaded a few. Appreciate the help:

https://drive.google.com/file/d/1dZ0bQefNQKLeyVyx_QG59R-U0e-h8jL8/view?usp=sharing
https://drive.google.com/file/d/1e7sqhFNvuscKLnvOYFNNYp5wu0CzGCGV/view?usp=sharing
https://drive.google.com/file/d/1NlyfM7MQDtH3QNQv4QCX2jpBrAtg2weU/view?usp=sharing

Tautvydas-Zilys · May 30, 2023

I strongly suspect the game is running into https://www.intel.com/content/www/u...ha-crash-bug-requires-application-update.html. Unity doesn't use OpenSSL nowadays anymore, but it did during the days the game was built. I'd try running the game after setting this environment variable as a workaround:

Code (csharp):

set OPENSSL_ia32cap=:~0x20000000

BlankMauser · May 31, 2023

It worked! You are an absolute saint! Thank you very much for your help.

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