Search Unity

  1. Unity 2019.1 is now released.
    Dismiss Notice

Windows 10 and Unity

Discussion in 'Editor & General Support' started by Aurore, Jul 27, 2015.

  1. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    Windows 10 is coming out soon...zomg. I know some of you eager beavers may decide to get your free OS and continue to use Unity ASAP, so please keep this in mind when installing Windows 10.

    Back up your projects, for the love of everything just always do that always forever for no particular reason other than you should just do it.

    Ok we good... let's get on to..

    Licenses

    If you have a Pro license you may be familiar with the amount of activations you have, if you're not then get real familiar right now. Pro license keys come with two activations as default, meaning you can install it on two machines.

    If you have NOT reached the limit of your activations (i.e. 1/2), you can ignore all this and move on with your life. Unity will detect the change in OS and return your activation automatically.

    If you have reached your activation limit (i.e. 2/2) FEAR NOT, you can reset them yourself in the editor (before you upgrade OS) or in your store account. When you get to the welcome screen just reactivate your Pro license.

    Personal users won't need to re-activate so don't worry, but it's possible ALL users may have to sign in again on the Welcome Screen again.

    TO RETURN AN ACTIVATED LICENSE VIA YOUR UNITY ACCOUNT
    1. Go to the Unity Store: https://store.unity3d.com/
    2. Click "My Account", then sign in to the account which is linked to the license. Or, if you haven’t assigned your license yet, click Add License.
    3. Click "Activations"
    4. Click "Disable all activations" on the license added.

    MANAGING YOUR UNITY 5 LICENSE
    With Unity 5 you are able to manage your license independently. Below is a guide to how this system works and performs.

    In the Unity drop-down on your toolbar there is an option called “Manage License…”. This is the unified place within the Editor for all your licensing needs.

    Once you have clicked on the “Manage License…” option you will be faced with the “License Management” window. You then have four options, explained below:

    1. “Check for updates” cross-references the server, querying your Serial number for any changes that may have been made since you last activated. This is handy for updating your license to include new add-ons once purchased and added to your existing license via the Unity Store.
    2. “Activate a new license” does what it says on the tin. This enables you to activate a new Serial number on the machine you’re using.
    3. The “Return license” feature enables you to return the license on the machine in question, in return for a new activation that can be used on another machine. Once clicked the Editor will close and you will be able to activate your Serial number elsewhere. For more information on how many machines a single license enables use on, please see our Licensing and Activation FAQ.
    4. “Manual activation” enables you to activate your copy of Unity offline. This is covered in more depth above.
    More information on license activation here https://unity3d.com/unity/activation

    If things seem beyond all hope or repair with your license, contact support@unity3d.com

    Technical issue or bug with Unity on Windows 10?
    We expect everything to be spiffing but in the event of an emergency report report report and report
    And if you've created a forum thread about it, tell us your bug number, it helps us a lot.

    Please keep posts in this thread to license issues! If you have a different problem regarding Unity and Windows 10, create a new thread and you can link to it here so we can see it but don't discuss it here.
     
    Last edited: Jul 28, 2015
  2. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
  3. Not_Sure

    Not_Sure

    Joined:
    Dec 13, 2011
    Posts:
    2,566
    How will this effect asset store purchases for personal users?
     
  4. lordofduct

    lordofduct

    Joined:
    Oct 3, 2011
    Posts:
    6,352
    Good information, thank you for passing it on. I will inform the rest of my team before we upgrade.
     
  5. Tanel

    Tanel

    Joined:
    Aug 31, 2011
    Posts:
    508
    If a Pro user upgrades to 10 without returning the activation from the editor, they'll still be able to do that via the website, right?
     
  6. lordofduct

    lordofduct

    Joined:
    Oct 3, 2011
    Posts:
    6,352
    I've done it before, but it takes a few days. It requires Unity to respond to an email from you.
     
    Mycroft likes this.
  7. LaneFox

    LaneFox

    Joined:
    Jun 29, 2011
    Posts:
    6,422
    I remember having some minor issue when i installed the beta, but was able to resolve it myself fairly easily despite using all of my seats.
     
  8. Thomas-Pasieka

    Thomas-Pasieka

    Moderator

    Joined:
    Sep 19, 2005
    Posts:
    2,092
    It shouldn't affect your purchases whatsoever.
     
    Not_Sure likes this.
  9. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    It won't

    Yes

    Not any more, this was the old way of doing things, you can do this yourself with the steps in my original post.
     
    glorfinder, Not_Sure and asd234w4r5 like this.
  10. I am da bawss

    I am da bawss

    Joined:
    Jun 2, 2011
    Posts:
    2,574


    LMAO!
    Why would you need to bump your own thread when you are the WEB ADMINSTRATOR of the forum? You can sticky this or do some web admin voodoo magic to make this on every single thread etc etc.
     
  11. Vaupell

    Vaupell

    Joined:
    Dec 2, 2013
    Posts:
    145
    I think it was an excuse to post that phat cat gif ;)
     
  12. KRGraphics

    KRGraphics

    Joined:
    Jan 5, 2010
    Posts:
    3,975
    Good timing... I am eager to update to Windows 10 on this machine... :)
     
  13. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    Because NO ONE LOOKS AT STICKIES *Runs away crying*

    aaaaaand I actually made it yesterday really late, deleted it to double check some stuff then undeleted it this morning which pushed it page a billion. Web admin voodoo magic is actually all lies.
     
    twobob, Sslaxx, mateiasu and 9 others like this.
  14. Manny Calavera

    Manny Calavera

    Joined:
    Oct 19, 2011
    Posts:
    205
    *ahem*

    VoodooMagic.png
     
    spike1 likes this.
  15. KRGraphics

    KRGraphics

    Joined:
    Jan 5, 2010
    Posts:
    3,975
    I wish Web Admin voodoo magic could change my forum name :)... but I am looking forward to WIndows 10
     
  16. Aiursrage2k

    Aiursrage2k

    Joined:
    Nov 1, 2009
    Posts:
    4,770
    Now thats a pic worth another bump
     
    twobob likes this.
  17. asperatology

    asperatology

    Joined:
    Mar 10, 2015
    Posts:
    963
    Speaking of upgrading to Windows 10, you may want to link or make this thread relate with the pinned thread to upgrade to Windows 8.1. It will no longer be relevant by tomorrow, until next year.
     
  18. Mosy

    Mosy

    Joined:
    Aug 13, 2014
    Posts:
    24
    Not really, if someone doesn't want to upgrade to Windows 10 just yet to give Microsoft time to work out the bugs that they fear will crop up (most likely justifiable fear as it always happens) and want to upgrade from Windows 8 to Windows 8.1 then that information will still be useful.
     
  19. BeauDaniel

    BeauDaniel

    Joined:
    Mar 25, 2013
    Posts:
    4
    Will Windows 10 Home and Unity work together OK? I really don't see much use for the options Windows 10 Pro gives you as we are not a big shop (three people and one of them is an artist).
     
  20. iDigiGo

    iDigiGo

    Joined:
    Jul 7, 2014
    Posts:
    48
    Hahahahaha I love this admin, you funny person, you.
     
    spike1 likes this.
  21. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    6,121
    Yes, Unity will work on Windows 10 Home just fine.
     
  22. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,261
    Everything is fine here with Windows ten, but I am not finding how to activate Pro.
    I have no activations.
    When I open 4.2bx it says I need a Pro license.
    I see nothing in my account that will allow me to activate, stumped.
    Maybe I need to run the installer again?

    Edit: No, still doesn't ask me to put in my serial.
     
    Last edited: Jul 29, 2015
  23. 3B00DG4MER

    3B00DG4MER

    Joined:
    Jun 24, 2015
    Posts:
    64
    i have Windows 10 from December 2014 :p
    So i don't have to do all of this xD
    I'm the laziest here ! :p
     
  24. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    Well it kind of is but isn't and in the interest of sticky culling I'd rather remove it.


    4.2 beta? I need to travel back in time in my brain because 4 & 5 licensing works differently. I guess if your editor has a dark skin then you don't need to do anything and Windows 10 did the magic, or used up another activation but since you've not reached a limit the editor hasn't said anything.

    To manage your license in 4.x is the same, it's under Help on PC and Unity on Mac, click "Manage License" and "activate new license" if you need to put your serial in.

    Is there technical reason you're on an old beta?
     
  25. Dover8

    Dover8

    Joined:
    Aug 20, 2010
    Posts:
    84
    I've had the Windows 10 Technical preview for a while now. Not had any issues with the Unity Editor, though it is not my main work machine.

    However, I have noticed a lot of issues with Unity builds running on Windows 10. A couple of games from Steam as well as projects I/my team have worked on crash about 5 - 10 seconds after starting on Windows 10. Is Unity aware of this issue and is it something they can fix, or is it something we as developers need to handle in some way?
     
  26. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    6,121
    We haven't seen any reports of this before. I've personally been running Windows 10 for a couple of months, and I didn't see such crashes. Do you have latest GPU drivers installed?

    If you have something reproducible, please submit a bug.
     
  27. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
  28. Dover8

    Dover8

    Joined:
    Aug 20, 2010
    Posts:
    84
    Yes I have the latest drivers. Strangely it didn't happen immediately after upgrading to Windows 10 preview, only after a certain build. Unfortunately I didn't note down which build, however I did upload a gameplay video of one the games in question on the 9th of May, but was never able to record a second video as the game exhibited the described crash. Not all Unity games are having the issue, so it may be a version specific bug. For example Kerbal Space Program is stable, and if I'm right in thinking Pillars of Eternity is a Unity game then it is also stable.

    I'll try and get some logs when I next have some time.
     
  29. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    Thanks that would be really handy!
     
  30. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,261
    Uh, well, no... I am using 5.2.0b4, sorry.
    I contacted Unity Support and these are the steps I was given that solved it:

    1.Uninstall Unity
    2.Delete this file:

    * Windows: C: (space added to prevent smilie) ProgramData/Unity
    * Mac: Library/Application Support/Unity

    3. Restart
    4. Download Unity again from our website, since your original install might be corrupt.
    http://unity3d.com/get-unity/download/archive
    5. Reinstall and test

    I tried a lot of stuff but never thought of actually uninstalling all versions of Unity.​
     
  31. Spes4

    Spes4

    Joined:
    Sep 1, 2014
    Posts:
    6
    Had the same issue with licensing in Unity 5.1. Simply deleting the Unity_v5.x.ulf file in ProgramData/Unity worked fine, no reboot or reinstall required.
     
    Don-Gray likes this.
  32. roxIndie

    roxIndie

    Joined:
    Oct 14, 2012
    Posts:
    27
    Was completely stuck with the license thingy (U5), but this worked for me as well! :)
     
    Aurore and Don-Gray like this.
  33. novaVision

    novaVision

    Joined:
    Nov 9, 2014
    Posts:
    274
  34. Dover8

    Dover8

    Joined:
    Aug 20, 2010
    Posts:
    84
    My machine updated to the release candidate last night and I gave the games in question a quick test, seems the issue has gone away. If I do encounter it again I will supply logs.
     
    Aurore likes this.
  35. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    Thanks for the update.

    Thanks Tautvydas Zilys from the Windows Team is taking a look at it.

    If you do find a problem please create a BUG REPORT and include the bug number in the post.
     
    Last edited: Jul 31, 2015
  36. Horees

    Horees

    Joined:
    Aug 3, 2015
    Posts:
    1
    The hardest thing for me to upgrade my Windows 10 system to Windows 10 is that I can't boot up Windows 10. Having searched on Google and Cnet to find Windows boot genius to help me boot up Windows 10. But there was no answers to me. Could you give me some help?:(
     
  37. asperatology

    asperatology

    Joined:
    Mar 10, 2015
    Posts:
    963
    That would be more of a Tech Support issue than Unity Support issue.
     
  38. Jeriko2k3

    Jeriko2k3

    Joined:
    Mar 18, 2015
    Posts:
    28
    Unity is working fine for me but Monodevelop is no longer working for me any issues on that I am not aware of?
     
  39. 3B00DG4MER

    3B00DG4MER

    Joined:
    Jun 24, 2015
    Posts:
    64
    mono-develop works fine on my last ver of unity and windows 10 ..
     
  40. TRuoss

    TRuoss

    Joined:
    Dec 5, 2012
    Posts:
    81
    So i updated from win 8.1, had unity 5.1.1f1 personal installed, to win 10. I did not return license and i got an error that it needs to reactivate. I pressed that and it got stuck. Writing problems and that stuff. I uninstalled and reinstalled u5.1.1.f1. Did not work either. After that i deleted the hidden ProgramData/Unity folder, that worked.

    Hope that could help somebody.
     
  41. earlbojan

    earlbojan

    Joined:
    Aug 31, 2014
    Posts:
    1
    Thank you!
     
  42. Jeriko2k3

    Jeriko2k3

    Joined:
    Mar 18, 2015
    Posts:
    28
    well don't know what happened, but mono-develop wouldn't work for me for 3 days. The load up screen would flash and disappear. Now there are no issues. After researching the net for an answer I had the brilliant idea to just reset my computer, why are the simplest solutions the hardest to find. :p
     
  43. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,261
    ...or the easiest to overlook
    Just bought a new $300 router to replace one I thought was going out,
    turns out it was an inferior connecting cord.
    :)
     
  44. gdj9563

    gdj9563

    Joined:
    Aug 9, 2015
    Posts:
    2
    fesaf
     
  45. gdj9563

    gdj9563

    Joined:
    Aug 9, 2015
    Posts:
    2
    why cant i ask for answer to something? how can i answer to this >?
     
  46. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,261
    What is you question? :)
     
  47. Aurore

    Aurore

    Head of Learn Content Production Unity Technologies

    Joined:
    Aug 1, 2012
    Posts:
    3,101
    I don't remember this happening with OSX, but we'll probably know more closer to it's launch.


    Not sure what you're after.
     
  48. Mad_Mark

    Mad_Mark

    Joined:
    Oct 30, 2014
    Posts:
    333
    Just upgraded from Win8.11 to Win10. Unity would not start, insisted there was a licensing issue. Cut & PAsted the C: ProgramData\Unity folder to another drive and fired up U5 again. No issues.
     
  49. kosikfl

    kosikfl

    Joined:
    Aug 12, 2015
    Posts:
    1
    I'm using a temporary computer, mine needs to be fixed. During the battle of the hack. I will be sending it of at the end of the month, so right now I don't need to upgrade to window 10. I'm on an old hp vista 7 with a lot of problems. It's only temporary. I'm going to focus on studying on how to build the cloud. I not putting to much into this computer. I believe they can save my data but I will find out tomorrow.
    Thank you for your suggestions.
     
  50. Al1a123

    Al1a123

    Joined:
    Aug 19, 2015
    Posts:
    1
    Guys if anyone can help.
    I have windows 10 and i installed unity 5.1.2f but every time i try to open it, it just froze and shows me a window with 2 options either to debug or to close the program so if anyone can help please send me a replay thank you <3.