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[Win Standalone] Log File not written to Program Files(x86)

Discussion in 'Editor & General Support' started by Teku-Studios, Sep 20, 2016.

  1. Teku-Studios

    Teku-Studios

    Joined:
    Sep 29, 2012
    Posts:
    257
    Hello there,

    The output_log file is not being written in the Windows build of our game. Is there a way to fix this? (we are not using the command line parameters to turn the log off).

    If our game is installed in a Program Files directory (currently 'Program Files(x86)'), the log file isn't written, which is really unfortunate. Our publisher requests this to approve our Gold Master and we are in a hurry, is there a solution for this? Or maybe changing the setup inside Unity so the log is created under AppData\etc (our publisher would rather want to have this under AppData\Local)?


    Thanks in advance.
     
    Teku-Studios, Sep 20, 2016
    #1

  2. NickAtUnity

    NickAtUnity

    Unity Technologies

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    Is this a custom log or the built in Unity logger? You can see the paths used in the documentation: https://docs.unity3d.com/Manual/LogFiles.html. While Windows will try to write next to the executable, generally Windows permissions in won't let apps write arbitrary files into Program Files. You should look for the log in the app data path described in the docs: %USERPROFILE%\AppData\LocalLow\CompanyName\ProductName\output_log.txt
     
    NickAtUnity, Sep 20, 2016
    #2
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  3. Teku-Studios

    Teku-Studios

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    It is the 'output_log.txt' that the game itself generates by default in the Data folder. But when the game is installed under Program Files, there is no output_log file, which is really unfortunate.

    I've also looked there (%USERPROFILE%\AppData\LocalLow\...) but there isn't anything, it is a bit concerning since now we do not have a log file at all :/
     
    Teku-Studios, Sep 20, 2016
    #3

  4. NickAtUnity

    NickAtUnity

    Unity Technologies

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    Which version of Unity are you using? And what version of Windows?
     
    NickAtUnity, Sep 20, 2016
    #4

  5. Teku-Studios

    Teku-Studios

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    Teku-Studios, Sep 20, 2016
    #5
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  6. NickAtUnity

    NickAtUnity

    Unity Technologies

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    Great, thanks for the filing the bug. That will ensure the right team gets to look at it.
     
    NickAtUnity, Sep 20, 2016
    #6
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  7. Teku-Studios

    Teku-Studios

    Joined:
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    If anyone at the right team finds out anything, please post it here. I am really in a hurry with this.
     
    Teku-Studios, Sep 20, 2016
    #7

  8. Teku-Studios

    Teku-Studios

    Joined:
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    Also, if my bug report is ever taken to the Issue Tracker site, I would like to have a link if possible so I can properly track it :) (so far I've been searching there during this past couple of days but to no avail).
     
    Teku-Studios, Sep 22, 2016
    #8