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Question Why my game build has "For educational use only" watermark at the right bottom?

Discussion in 'Editor & General Support' started by Timten, Jan 28, 2023.

  1. Timten

    Timten

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    • I am using "Unity Personal" license.
    • I don't have this issue before.
    • I never get "Unity Student" license before.
    Latest software versions: Unity 2022.2.1f1c1, Unity Hub 3.3.0-c8.
     
    Angelavernon likes this.
  2. Timten

    Timten

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    Can anyone help please?
     
  3. PutridEx

    PutridEx

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    Can you show a picture?
     
  4. Timten

    Timten

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    StrangeWatermark-1.png StrangeWatermark-2.png
     
  5. PutridEx

    PutridEx

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    What unity version are you on?
    I believe this might happen when you're using the educational license, you can a personal license to remove it.
     
  6. Timten

    Timten

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    The question is I am using personal license, I've never used educational license before.
     
    Last edited: Jan 31, 2023
  7. SF_FrankvHoof

    SF_FrankvHoof

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    This is completely false. The free personal license is available for commercial use.

    Unity Personal
    Eligibility: Unity Personal is for individuals, hobbyists, and small organizations with less than $100K of revenue or funds raised in the last 12 months.

    Did you personally create the Project, using your personal license? Or did you open a project created by someone else?
     
  8. mgear

    mgear

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    That's AI spambot^^ (check their other message)

    There has been some versions before where the watermark appeared also (due to some bug),
    so better report as a bug.

    Does disabling development build help? (if its enabled)
     
  9. classicgolf68

    classicgolf68

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    What version of Unity are you using?
    I think you can use a personal licence to get rid of it if you're using the educational licence at the time.
     
  10. Timten

    Timten

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    I created the project from scratch.
     
  11. Timten

    Timten

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    Is this an editor version problem rather than an account problem?
     
  12. SF_FrankvHoof

    SF_FrankvHoof

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    Try creating a new project and/or removing all the ProjectSettings from your current project.
     
  13. Timten

    Timten

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    Good idea, I will create a new blank project and build it.
     
  14. Timten

    Timten

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    Sad, blank project still produce the watermark.
     
  15. SF_FrankvHoof

    SF_FrankvHoof

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    Then its either your environment (your PC (i.e. some config-files), your Unity-install, etc) or your account.
    You might need to create a ticket with Unity's support.
     
  16. Timten

    Timten

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    You're right. It's solved now, by Unity Support team, finally...
    Thanks for your advice! and big thanks to the Unity Support team!
     
  17. WnMStudio

    WnMStudio

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    I'm running into exactly the same issue. What's wrong with this Unity version? Or maybe it's a license server problem?
     
  18. Timten

    Timten

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    Contact Unity Support.
     
  19. WnMStudio

    WnMStudio

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    Unity support help me solved the issue and several days later it happened again. And the method he told me does not work anymore. Really annoying.

    Here's what he told me to do:
    1.Kill unity licensing client process;
    2.Logout unity hub and quit;
    3.Delete all files in C:\ProgramData\Unity (or Library/Application Support/Unity on Mac);
    4.Restart unity hub, login, and recreate license.
    These steps worked the first time, but this time they failed.
     
  20. goodmanwleticia957

    goodmanwleticia957

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    Thank you a lot! That helped
     
    Last edited: Jan 29, 2024