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Why IOS App Store always reject my app?

Discussion in 'iOS and tvOS' started by freedom667, Dec 21, 2018.

  1. freedom667

    freedom667

    Joined:
    Sep 6, 2015
    Posts:
    424
    as rejection reasons, there is this.

    Legal - Privacy - Data Use and Sharing

    We noticed that your app uses analytics software to collect and send device data to third parties. Specifically, your app collects and shares data for analytics.

    Next Steps

    Please note that you may only collect device data to provide a service or function that is directly relevant to the use of your app. You may not use analytics software to collect and send device data to third parties.

    I saw this in Resolution Center. Unity services is closed already. is there an another analytic software I don't know? If it there, where can i disable it? Please if anyone know how to disable, help me. this is too annoying
     
    freedom667, Dec 21, 2018
    #1

  2. _Paulius

    _Paulius

    Mobile Developer Unity Technologies

    Joined:
    Jul 8, 2014
    Posts:
    173
    @freedom667 could you check if 'Disable HW Statistics' is turned on for you project? (in Player Settings -> Other Settings)

    Also is the Analytics package still included? Could you try disabling it ( Window -> Package Manager)
     
    _Paulius, Dec 21, 2018
    #2

  3. freedom667

    freedom667

    Joined:
    Sep 6, 2015
    Posts:
    424
    I disabled Unity Analytics but there is one more thing. this is analytic library but this is not in built in packages. it is just in packages. should remove analytics library?
     
    freedom667, Dec 21, 2018
    #3

  4. _Paulius

    _Paulius

    Mobile Developer Unity Technologies

    Joined:
    Jul 8, 2014
    Posts:
    173
    I believe Analytics library should not be included and shouldn't send anything but we had some issues with this in the past... But yeah you could try removing it just to cancel this out.
     
    _Paulius, Dec 21, 2018
    #4

  5. freedom667

    freedom667

    Joined:
    Sep 6, 2015
    Posts:
    424
    I removed it despite everything. thanks for everything. if approve my app I will tell the results :)
     
    freedom667, Dec 21, 2018
    #5