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Why does Unity Analytics not provide a user opt-out?

Discussion in 'Unity Analytics' started by coshea, Apr 4, 2018.

  1. coshea

    coshea

    Joined:
    Dec 20, 2012
    Posts:
    241
    "Analytics opt-out: Unity Analytics does not currently offer an opt-out to Users of Developer apps. If you do not want your information collected by Unity Analytics, you may have to stop using the game or application utilizing Unity Analytics."
    https://unity3d.com/legal/privacy-policy

    Why not?

    I can't find any other mention of this apart from here:
    https://forum.unity.com/threads/solved-unity-iap-without-analytics.383272/

    "The FTC allows for certain allowances if you are using a third-party service to support the internal operations of your game."

    How about with GDPR coming in, any changes from the way users can request not to be tracked there?

    Whilst that may be true, as ethical and caring developers might want to give information to users on how to opt-out. For example is you use Mixpanel, you can direct users to this form, which I guess then just stores their device details to not track :

    https://mixpanel.com/optout/

    Hardly anyone would use it, but at least they have the option to.

    As another thought, would it be possible to manually start the Analytics service via sdk? Its automatic at the moment, just thinking if the developer can initialise it, then it could have its own "send usage stats" option in game, and not start the analytics if the users opts out.

    Be good to hear your thoughts,

    Thanks
     
  2. ysalmi

    ysalmi

    Joined:
    Jan 25, 2013
    Posts:
    19
    I would also appreciate if Unity provided an end-user opt out for Unity Analytics. At this point we are considering removing it completely (in spite of its usefulness) due to stay compliant with the upcoming GDPR.

    Unity has put out a statement on GDPR which makes no mention of Unity Analytics: https://unity3d.com/legal/gdpr
    The statement itself doesn't even seem to be aimed at developers.

    My current conclusion is that using Unity Analytics will not be compliant with the GDPR. I hope Unity indicates otherwise.
     
  3. coshea

    coshea

    Joined:
    Dec 20, 2012
    Posts:
    241
    See here for a better thread on this
    https://forum.unity.com/threads/unity-analytics-and-gdpr.513112/
     
    ysalmi likes this.
  4. ysalmi

    ysalmi

    Joined:
    Jan 25, 2013
    Posts:
    19
  5. coshea

    coshea

    Joined:
    Dec 20, 2012
    Posts:
    241
    Yep, only 37 days until GDPR.

    If developers need to change anything, either in games, privacy policies etc, then they need to get a move on
     
  6. festival

    festival

    Joined:
    Feb 3, 2011
    Posts:
    72
  7. technicat

    technicat

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    Nov 22, 2006
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    1,230
  8. festival

    festival

    Joined:
    Feb 3, 2011
    Posts:
    72
    Analytics.enabled=false stops tracking of events indeed.

    deviceStats can be disabled by software says the manual - has to be enabled by the project before of course.