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Where to give feedback about official packages?

Discussion in 'Package Manager' started by LazloBonin, Jan 22, 2020.

  1. LazloBonin

    LazloBonin

    Joined:
    Mar 6, 2015
    Posts:
    809
    Hi,

    I've found some issues in the FBX Exporter official package and they're fairly easy to fix.

    But I don't know where to report them. Is there a github/bitbucket repository? Is there a forum?

    All I can find is the documentation page.
     
  2. AskCarol

    AskCarol

    Joined:
    Nov 12, 2019
    Posts:
    234
    Hello! You can definitely report it here and I will make sure that the team is aware and others with the issue can find the solution. Thanks for contributing!
     
  3. LazloBonin

    LazloBonin

    Joined:
    Mar 6, 2015
    Posts:
    809
    Hi @AskCarol !

    Thanks, I didn't reply here because I found their github repository for the FBX Exporter package.

    But now I have the same issue with the official Settings Manager package. I have feedback to provide, but nowhere to post it. What is the general purpose solution for this?
     
  4. ethan_jl_unity

    ethan_jl_unity

    Unity Technologies

    Joined:
    Sep 27, 2018
    Posts:
    104
  5. LazloBonin

    LazloBonin

    Joined:
    Mar 6, 2015
    Posts:
    809
    Hi Ethan, thanks for chiming in.

    In this case it's not a bug report, but rather a feature request / design issue.

    The package does not allow to display User Settings (EditorPrefs) separately from Project Settings, while under the hood they are properly separated in the same settings instance.

    Is there no point of contact to give feedback to package teams other than the bug reporter?
     
  6. ethan_jl_unity

    ethan_jl_unity

    Unity Technologies

    Joined:
    Sep 27, 2018
    Posts:
    104
    Hi there,
    If it is a feature request, then posting on the forum is in general a good practice (although the ways teams handle forums are very different and response times also vary).

    Package Manager forum is really related to the general infrastructure and UX experience of Package Manager. Each package is developed and handled by different team and we don't have much knowledge of them either.

    I'll try and see which team is in charge of the user settings package, but my guess would be that it's more related to the Unity editor team.

    In the meantime, maybe the https://forum.unity.com/forums/editor-general-support.10/ forum is a good place to start?

    Best,
    Ethan