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Where did the $40/month upgrade for subscriptions go?

Discussion in 'General Discussion' started by QFS, Oct 28, 2014.

  1. QFS

    QFS

    Joined:
    Jan 22, 2009
    Posts:
    302
    So just a few days ago I logged in and saw the upgrade to Pro subscription was at $40/month. I log in today to actually subscribed and now its saying $75/month.

    Where did the $40/month subscription upgrade go?
     
  2. QFS

    QFS

    Joined:
    Jan 22, 2009
    Posts:
    302
    Nvm, found it.

    I didnt realize you actually had to click on "My Account" then click the upgrades to get there, instead of just going to the Buy upgrades page directly.
     
  3. Aiursrage2k

    Aiursrage2k

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    I dont think there was ever 40/month subs
     
  4. QFS

    QFS

    Joined:
    Jan 22, 2009
    Posts:
    302
    There is, for current Pro license holders to upgrade their version.
     
    Last edited: Oct 28, 2014
  5. QFS

    QFS

    Joined:
    Jan 22, 2009
    Posts:
    302
    There's a problem.

    So I click "My Account" and I see it says:

    "Lucky you! You qualify for discounted perpetual license and subscription upgrade prices."

    I click the "subscription" link and it takes me to the "Configure your special offer subscription" offer page, where it has Unity Pro with a check mark.

    I click the "Buy" button and it sends me to an error page that says "Product can't be blank", but it wasnt blank it was selected, and its not proceeding with the subscription purchase.
     
  6. Aurore

    Aurore

    Director of Real-Time Learning

    Joined:
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    3,106
    I'll forward this on to our web team to see what is going on
     
    QFS likes this.
  7. Pix10

    Pix10

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    Jul 21, 2012
    Posts:
    850
    If you add the subscription to your basket (while logged in) it will discount the items in the basket (you'll see the offer prices, not full prices).

    Not sure about your error, works here ok (Chrome).
     
    QFS likes this.
  8. QFS

    QFS

    Joined:
    Jan 22, 2009
    Posts:
    302
    Thanks, I also submitted the bug to support yesterday.


    I tried it that way, and it works. In fact thats the only way to get it to work.

    Thanks.
     
  9. Aurore

    Aurore

    Director of Real-Time Learning

    Joined:
    Aug 1, 2012
    Posts:
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    Do you have a support case number?

    The web team have been able to reproduce this issue and are on the case to fix it, thanks for reporting :)
     
  10. Aurore

    Aurore

    Director of Real-Time Learning

    Joined:
    Aug 1, 2012
    Posts:
    3,106
    This has now been fixed.