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What is my serial number?

Discussion in 'Getting Started' started by mvallance, May 7, 2015.

  1. mvallance

    mvallance

    Joined:
    Sep 5, 2014
    Posts:
    26
    Hi. Last year I inputted my Pro serial number to Unity version 4 . I want to upgrade but how can I "view" my current serial number from within the Manage serial numbers preference (?) pane? There are a number of options but none that I can find that simply informs me of my current serial number. Thank you.
     
  2. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,278
    Did you pay to upgrade to Unity 5?
    Whether you did or not you can use Unity 5 Personal for free, that has all of Unity's features, with a few limitations.
    you'll have to see the product page.
    Your serial number is in the email you received after you purchased Unity.
    You may also contact customer support.
    I always save my important emails and also make back ups of all serial numbers and passwords.
    I just found my license serial number online at https://store.unity3d.com/account/licenses.
     
  3. mvallance

    mvallance

    Joined:
    Sep 5, 2014
    Posts:
    26
    I found my serial number :)
    However, when I tried to Add to the above link I got a message: This serial cannot be managed from the Online Store, please contact sales if you wish to make changes to it.

    I need the Pro version of Unity and I can only 'upgrade' to version 5 Pro though am using 4.6. I was told that version 5 Pro license will also cover previous versions. When I input the license number it still says it is expired even though I have paid of the version 5 Pro upgrade :(
     
  4. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,278
    Yeah, you will definitely have to contact Unity, I'm sure they have the answer.

    :)
     
  5. mvallance

    mvallance

    Joined:
    Sep 5, 2014
    Posts:
    26
    I got a response from the vendor STUDICA and it appears Pro licensing has changed a lot which effects Education users.
    Unity never got back to me in 2 weeks :(
     
  6. Don-Gray

    Don-Gray

    Joined:
    Mar 18, 2009
    Posts:
    2,278
    Maybe they recognized the serial number as bought from another vendor?
    Most likely they have a lot of emails to go through.
     
  7. Graham-Dunnett

    Graham-Dunnett

    Administrator

    Joined:
    Jun 2, 2009
    Posts:
    4,287
    That's strange. PM me the support case number and I'll go look at what happened. (My guys usually reply inside a day.) A case number you sent in 2 weeks ago would definitely have been responded to.

    (Only support case I can find from you was from Sept '13.)
     
  8. amarsai

    amarsai

    Joined:
    Nov 17, 2015
    Posts:
    1
    how to get serial key of professional edition
     
  9. Graham-Dunnett

    Graham-Dunnett

    Administrator

    Joined:
    Jun 2, 2009
    Posts:
    4,287
    Purchase Unity from the website. That will let you have a professional version.
     
    theolagendijk likes this.
  10. interativainformatica

    interativainformatica

    Joined:
    Jan 2, 2020
    Posts:
    1
    ALGUEM TEM O SERIAL DA UNITY 5.0.1F1
     
    ASAMOURAI likes this.
  11. Mauri

    Mauri

    Joined:
    Dec 9, 2010
    Posts:
    2,663
    https://store.unity.com/

    You can freely use Unity Personal or purchase Plus/Pro if necessary.