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Bug What in the wolrd is "Item cannot be deleted because it cannot be found" and how do you fix it?

Discussion in 'Unity Version Control' started by SharpAccent, Jul 14, 2023.

  1. SharpAccent

    SharpAccent

    Joined:
    Jul 19, 2018
    Posts:
    38
    I've lost 5 hours on this, like holy cow why is it so bad? just let me pull the damn merge
     
  2. rednbrick

    rednbrick

    Unity Technologies

    Joined:
    Dec 22, 2021
    Posts:
    52
    Hi @SharpAccent,

    We have seen a similar issue previously, can you please open a support ticket with the support team?

    Please attach the log(debug) in the following path when you open a ticket:
    Windows path: %localappdata%\plastic4\logs\
    Mac/Linux path: $HOME/.plastic4/logs/

    Cheers
     
  3. Rafafor_unity

    Rafafor_unity

    Unity Technologies

    Joined:
    Aug 12, 2021
    Posts:
    29
    Hi,

    Sorry for the inconveniences you are having, lets try to fix this asap.

    Could it be that the changeset you were in got deleted?
    Are you aware if your team performs this delete operation?

    Option 1 is to create a shelve operation. Undo the changes. Run an update operation. Apply the shelve. Try to check in.

    If the changeset you were in got deleted, then I'm afraid you will need to recreate the workspace.
    You could back up your changes, create a new workspace, update it, and then paste your changes.

    If this does not prove helpful please reach us at devops-vcs-support@unity3d.com and mention this post to take a deeper look.

    Regards,

    Rafael
    Unity Version Control Support
    Virtualize your Workspace. Make it dynamic.
     
  4. SharpAccent

    SharpAccent

    Joined:
    Jul 19, 2018
    Posts:
    38
    Hi, sorry i was frustrated then, I actually managed to fixed with a mix of shelving and then undo the 2 assets that caused it but i had to go back about 5-8 changesets.