Official Welcome to the Unity LevelPlay Support Forum

Unity LevelPlay offers developers a robust solution for managing and optimizing the entire monetization ad stack and growing your app business.

• Unity integration Documentation
• Android integration Documentation
• iOS integration Documentation

Support Post Template

If you need support with Unity LevelPlay, please use this template for your posts:

• Description of your issue
  • Please include steps to reproduce your issue, if possible
• ironSource app key from the LevelPlay dashboard.
• Your integration script
  • You can attach files to your post (button next to Create Post)
• Device logs
  • https://docs.unity3d.com/Manual/LogFiles.html
  • We need the full log from when the app starts to when you experience the problem
• Unity Version
  • Within the Editor: Help -> About Unity
• Unity LevelPlay version
• Platform you are building for

@ reply

A couple of other forum-related notes, if you use the @ and then a username, that person will be notified that you mentioned them in a post. This is helpful if you are in a conversation with a support person, because otherwise they might not be notified that you responded.

One Issue Per Thread

Because of the complexities of the LevelPlay system, sometimes two people may get a similar error, but the underlying issue may be different for both of them. So having a separate thread per issue allows us to track these cases better.

Support Ticket

You can also submit a support ticket, if needed:
https://ironsrc.formtitan.com/knowledge-center?fld48=#/