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WebGL built Facebook Canvas games fails to load up from Today.

Discussion in 'WebGL' started by shb, Jun 6, 2018.

  1. shb


    Oct 7, 2012
    Hi, I have a WebGL based game made unity .
    It's already in service and has been about 9months.
    As of date 6th.June (Today) , the games fails to load suddenly.
    the console said I have error in sdk.js which seems facebook's new javascript.

    My game address is :

    There is no way I can try , because it's facebook's action that happens behind the scene.
    Is there any notices ahead about changes that I missed from Facebook or Unity?
    I havn't tried yet, but do I have to upgrade my webgl project to latest Unity?
    Please help to get my game back to alive.

    FYI, I attached screenshot.
  2. jura_z


    Unity Technologies

    Oct 10, 2016
    Hi! Sorry, maybe I don't fully understand you - your game is working fine for me. And your screenshot URL is actually your game-on-facebook URL
  3. shb


    Oct 7, 2012
    My game is WebGL game that runs on Facebook canvas.
    Anyway , the game suddenly fails to load from this morning, and now it seems to be working.
    I just wondered if there were any notices that I missing.

    FYI, I reported the symptoms this morning to Facebook also, and I got an answer from them.
    It was facebook's mistake and it seems they fixed today.
    Anyway Unity made facebook canvas game fails to load for about half day.

    Facebook said:
    Hi , thanks for reporting this. thanks for reporting this. We're aware of an issue with the JavaScript SDK and are already working on a fix. I'll merge this into an existing report where we're tracking this so you can continue to get updates on the issue.