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Question We could not find your app-ads.txt at the given App-Ads URL

Discussion in 'Unity Ads & User Acquisition' started by artifactstudio0321, Jul 8, 2022.

  1. artifactstudio0321

    artifactstudio0321

    Joined:
    Jun 15, 2022
    Posts:
    2
    Hello. This is an app-ads.txt inquiry. I registered my app-ads.txt on the developer website, but I am getting the issue 'We could not find your app-ads.txt at the given App-Ads URL'.

    It seems that the digital sellers that you need to enter in app-ads.txt are no longer displayed, so it seems to have been crawled, but I don't know why it says URL not found.

    I attach a screenshot. Help.
     

    Attached Files:

  2. Unity_Adamski

    Unity_Adamski

    Unity Technologies

    Joined:
    Jul 20, 2020
    Posts:
    110
    Hi,

    We do currently have an ongoing outage involving app-ads.txt. That may be related to your issue.
    To investigate your issue further I'll be needing some details it's prudent not to share on a public forum. Would you be able to open a ticket with us at unityads-support@unity3d.com?
     
  3. artifactstudio0321

    artifactstudio0321

    Joined:
    Jun 15, 2022
    Posts:
    2
    Thanks for the comment. An email has been sent to that email address.
     
  4. PeachyPixels

    PeachyPixels

    Joined:
    Feb 17, 2018
    Posts:
    703
    Same issue here.
     
  5. hungkd19

    hungkd19

    Joined:
    Dec 18, 2020
    Posts:
    7
    Same issue here.
     
  6. mfatihbarut

    mfatihbarut

    Joined:
    Apr 11, 2018
    Posts:
    1,058
    You need to add the ads.txt to the web page you used in your developer page...
     
  7. PeachyPixels

    PeachyPixels

    Joined:
    Feb 17, 2018
    Posts:
    703
    I'm already hosting app-ads.txt but it looked like Unity was having issues either reading or reporting it.

    Looks like it's been fixed overnight though as no longer seeing the dashboard message.