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Resolved vx_req_connector_create_t failed error help

Discussion in 'Vivox (Voice & Text Chat)' started by smartandwise, Feb 13, 2023.

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  1. smartandwise

    smartandwise

    Joined:
    Jul 18, 2022
    Posts:
    6
    I was using vivox service well.
    It was working fine last week, but today I can't login and got this error.

    Code (CSharp):
    1. <BeginGetConnectorHandle>b__0: vx_req_connector_create_t failed: VivoxUnity.VivoxApiException:  (11175)
    2.   at VivoxUnity.VxClient.EndIssueRequest (System.IAsyncResult result) [0x0004c] in C:\Unity\newMetaverse\Library\PackageCache\com.unity.services.vivox@15.1.180000-pre.1\Runtime\VivoxUnity\VxClient.cs:232
    3.   at VivoxUnity.Client+<>c__DisplayClass21_0.<BeginGetConnectorHandle>b__0 (System.IAsyncResult ar) [0x00002] in C:\Unity\newMetaverse\Library\PackageCache\com.unity.services.vivox@15.1.180000-pre.1\Runtime\VivoxUnity\Client.cs:112
    4. UnityEngine.Debug:LogError (object)
    5. VivoxUnity.VivoxDebug:DebugMessage (object,vx_log_level) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VivoxDebug.cs:87)
    6. VivoxUnity.VivoxDebug:VxExceptionMessage (string) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VivoxDebug.cs:45)
    7. VivoxUnity.Client/<>c__DisplayClass21_0:<BeginGetConnectorHandle>b__0 (System.IAsyncResult) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/Client.cs:116)
    8. VivoxUnity.AsyncResult`1<vx_resp_base_t>:SetComplete (vx_resp_base_t) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/AsyncResult.cs:120)
    9. VivoxUnity.VxClient:InstanceOnMainLoopRun (bool&) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VxClient.cs:167)
    10. MessagePump:RunOnce () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/MessagePump.cs:73)
    11. MessagePump:RunUntil (LoopDone) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/MessagePump.cs:56)
    12. VivoxUnity.Client:RunOnce () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/Client.cs:298)
    13. VivoxUnity.VxUnityInterop/<VivoxUnityRun>d__6:MoveNext () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VxUnityInterop.cs:66)
    14. UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr)
    Code (CSharp):
    1. <BeginLogin>b__0: BeginGetConnectorHandle failed: VivoxUnity.VivoxApiException:  (11175)
    2.   at VivoxUnity.AsyncResult`1[T].get_Result () [0x0000e] in C:\Unity\newMetaverse\Library\PackageCache\com.unity.services.vivox@15.1.180000-pre.1\Runtime\VivoxUnity\AsyncResult.cs:88
    3.   at VivoxUnity.Client.EndGetConnectorHandle (System.IAsyncResult result) [0x00001] in C:\Unity\newMetaverse\Library\PackageCache\com.unity.services.vivox@15.1.180000-pre.1\Runtime\VivoxUnity\Client.cs:143
    4.   at VivoxUnity.Private.LoginSession+<>c__DisplayClass93_0.<BeginLogin>b__0 (System.IAsyncResult ar2) [0x00002] in C:\Unity\newMetaverse\Library\PackageCache\com.unity.services.vivox@15.1.180000-pre.1\Runtime\VivoxUnity\Private\LoginSession.cs:425
    5. UnityEngine.Debug:LogError (object)
    6. VivoxUnity.VivoxDebug:DebugMessage (object,vx_log_level) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VivoxDebug.cs:87)
    7. VivoxUnity.VivoxDebug:VxExceptionMessage (string) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VivoxDebug.cs:45)
    8. VivoxUnity.Private.LoginSession/<>c__DisplayClass93_0:<BeginLogin>b__0 (System.IAsyncResult) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/Private/LoginSession.cs:429)
    9. VivoxUnity.AsyncResult`1<string>:SetComplete (System.Exception) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/AsyncResult.cs:129)
    10. VivoxUnity.Client/<>c__DisplayClass21_0:<BeginGetConnectorHandle>b__0 (System.IAsyncResult) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/Client.cs:120)
    11. VivoxUnity.AsyncResult`1<vx_resp_base_t>:SetComplete (vx_resp_base_t) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/AsyncResult.cs:120)
    12. VivoxUnity.VxClient:InstanceOnMainLoopRun (bool&) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VxClient.cs:167)
    13. MessagePump:RunOnce () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/MessagePump.cs:73)
    14. MessagePump:RunUntil (LoopDone) (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/MessagePump.cs:56)
    15. VivoxUnity.Client:RunOnce () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/Client.cs:298)
    16. VivoxUnity.VxUnityInterop/<VivoxUnityRun>d__6:MoveNext () (at Library/PackageCache/com.unity.services.vivox@15.1.180000-pre.1/Runtime/VivoxUnity/VxUnityInterop.cs:66)
    17. UnityEngine.SetupCoroutine:InvokeMoveNext (System.Collections.IEnumerator,intptr)
    Build file or script dosen't changed.

    Does anyone else get this error?

    I don't know what to do.
    upload_2023-2-13_16-54-21.png
     
    smartandwise, Feb 13, 2023
    #1
    kostiantynyeremenko, ljhx2 and FreeMeta like this.

  2. ljhx2

    ljhx2

    Joined:
    May 30, 2018
    Posts:
    2
    i have the same error
     
    ljhx2, Feb 13, 2023
    #2
    kostiantynyeremenko likes this.

  3. kostiantynyeremenko

    kostiantynyeremenko

    Joined:
    Dec 8, 2022
    Posts:
    5
    same here
     
    kostiantynyeremenko, Feb 13, 2023
    #3

  4. unity_D4A6C01F3EBB83613B4D

    unity_D4A6C01F3EBB83613B4D

    Joined:
    Oct 19, 2022
    Posts:
    13
    same here
     
    unity_D4A6C01F3EBB83613B4D, Feb 13, 2023
    #4

  5. arelift007

    arelift007

    Joined:
    Feb 2, 2013
    Posts:
    1
    same here. I think the problem from VIVOX server
     
    arelift007, Feb 13, 2023
    #5

  6. tom_e_roberts

    tom_e_roberts

    Joined:
    Jul 19, 2017
    Posts:
    29
    We are getting the same error, got a certificate related error on Android device, maybe a cert has expired on VIVOX's end?
     
    tom_e_roberts, Feb 13, 2023
    #6

  7. tom_e_roberts

    tom_e_roberts

    Joined:
    Jul 19, 2017
    Posts:
    29
    tom_e_roberts, Feb 13, 2023
    #7
    smartandwise and kostiantynyeremenko like this.

  8. kevin_unity3d

    kevin_unity3d

    Unity Technologies

    Joined:
    Jun 24, 2019
    Posts:
    13
    Thank you all for your patience and your reports. Yes, I can confirm there was a recent Vivox service outage relating to an expired certificate.

    At this time, the SSL errors have been resolved. Services should be running as normal, but please let us know if you're continuing to experience any issues!

    Thanks for linking the Unity status page, @tom_fv! For future reference, this is the best place to keep an eye on for service interruptions (https://status.unity.com/). Individual incident pages are also created and linked from the main page when an incident impacts service, and all updates to that incident are posted to that page. The page for this incident was this one, now marked resolved (https://status.unity.com/incidents/115788).
     
    kevin_unity3d, Feb 13, 2023
    #8
    smartandwise likes this.
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