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Videos started and completed but no ad requests

Discussion in 'Unity Ads & User Acquisition' started by Zwiebel, Aug 17, 2015.

  1. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    56
    Hi!

    I have successfully uploaded my game to the Play Store, but I see some interesting things on the unity ads dashboard, as the ads started and ads completed indicators are not 0 anymore (they are the same as I use rewarded video ads), but the ad requests number is 0 for some reason.

    Did I miss something or is it normal?

    Thanks in advance!
     
  2. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    56
    I have found a line about it in the help as just every 13th impression is update, but I have more videos completed than 13 already but I can't see requests.
     
  3. GoFe

    GoFe

    Joined:
    Apr 30, 2014
    Posts:
    4
    Same problem too, my game was uploaded to Google Play in Production phase. I've re-lanched my game about 13 times in one day to reach 13th impression ,but still got 0 Ad requests with 30 completed videos. I just want to make sure that Unity Ads works fine before announce my game to public.

    Thanks
     
  4. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    56
    At least I'm not the only one! :)
     
  5. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    56
    Hi!

    I have more than 40 ad completed but still 0 ad requests? Is it normal?

    Sorry, I just would like to know if everything is working perfectly :)
     
  6. MagnusZane

    MagnusZane

    Joined:
    Feb 13, 2012
    Posts:
    147
    +1 looking into this as well.
     
  7. MagnusZane

    MagnusZane

    Joined:
    Feb 13, 2012
    Posts:
    147
    @Zwiebel - has anything changed? I'm experiencing similar results.
     
  8. Zwiebel

    Zwiebel

    Joined:
    Jul 23, 2013
    Posts:
    56
    No, it is the same yet, for some reason.
     
  9. unikeg

    unikeg

    Joined:
    Sep 2, 2015
    Posts:
    4
    Perhaps the statistics hasn't updated yet. There might be a lot of reasons. If it won't be solved, do try to contact support :)
    Good luck!
     
  10. MagnusZane

    MagnusZane

    Joined:
    Feb 13, 2012
    Posts:
    147
    Mine updated today and seem accurate! Hope yours do as well!
     
  11. Ali-hatem

    Ali-hatem

    Joined:
    Nov 7, 2014
    Posts:
    1
    hi : just make sure test mod is false.
     
  12. Salazar

    Salazar

    Joined:
    Sep 2, 2013
    Posts:
    235
    Hello,

    Same here. Apps that I setup Unity Ads with Unity Editor(5.2) do not show any requests(game sessions) in reports section.

    Regards,