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Bug Videoplayer not resuming correctly after incoming call on mobile platform

Discussion in 'Audio & Video' started by M-Hanssen, Aug 23, 2022.

  1. M-Hanssen

    M-Hanssen

    Joined:
    Sep 8, 2014
    Posts:
    34
    What is expected to happen:
    When receiving a call, the video to pause and to be resumed by the user.
    or
    When receiving a call, the video to pause and automatically resume after the call.

    What actually happens:
    The video pauses, then the audio resumes without the video.

    Question:
    The behaviour on the videoplayer being interrupted on mobile platforms is unstable. Is there any way of handling this correctly?

    Link to video showing the issue:
    https://youtube.com/shorts/-R9FNx-5se4?feature=share
     
    M-Hanssen, Aug 23, 2022
    #1

  2. The_Island

    The_Island

    Unity Technologies

    Joined:
    Jun 1, 2021
    Posts:
    502
    Hi. On what version are you on? Can you try on the latest version (I think 2023.1?) just to see if it is still happening? Otherwise, I would ask to open a bug report. We will investigate the issue :)
     
    The_Island, Aug 24, 2022
    #2

  3. M-Hanssen

    M-Hanssen

    Joined:
    Sep 8, 2014
    Posts:
    34
    @The_Island
    We're on Unity version 2021.3.8f1 and will remain on this LTS series for now.
    We cannot just migrate our project to a later version without serious consequences.
    As far as I'm concerned, either way this should be fixed on the LTS range, since it's... an LTS range!
    I will file a bug report.
     
    M-Hanssen, Sep 5, 2022
    #3

  4. The_Island

    The_Island

    Unity Technologies

    Joined:
    Jun 1, 2021
    Posts:
    502
    To clarify, it was to test if the issue what still around in the more recent version. Sometimes we fix something, and it can take time for it to get backported. As you said, if there is a bug in 2021, we will investigate it and do what we can to fix it.
    Thank you!
     
    The_Island, Sep 5, 2022
    #4