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Bug Videoplayer dont play well on Android with Exynos 2100 (s21 ultra)

Discussion in 'Audio & Video' started by SANTIAGODML, Jul 13, 2023.

  1. SANTIAGODML

    SANTIAGODML

    Joined:
    Jun 29, 2021
    Posts:
    5
    ello everybody,

    I am new here. Please forgive me if this is too basic, but I am struggling with this problem and I don't know where to ask for help.

    I am using Videoplayer to render an MP4 video on a texture. The video plays well on the game tab and in the compiled Windows build. However, when I test it on Android, the video constantly repeats the first second. I have tried many things, including creating a new scene solely for this purpose, but it fails as well.


    Here is the videoplayer options
    upload_2023-7-12_22-12-40.png

    The render texture
    upload_2023-7-12_22-14-47.png

    It plays fine on the editor:
    upload_2023-7-12_22-15-31.png

    and here is how it shows in Android (s21 ultra)
    Screen_Recording_20230712_220039_3D Primer Tutorial (1).gif
    I hope someone can help

    Thank u all!!
     

    Attached Files:

  2. SANTIAGODML

    SANTIAGODML

    Joined:
    Jun 29, 2021
    Posts:
    5
    Is just me? can be my device? It is a Samsung S21 ULTRA with exynos chip
     
  3. SANTIAGODML

    SANTIAGODML

    Joined:
    Jun 29, 2021
    Posts:
    5
    I think I found the problem. I tested the game on an Android phone with Snapdragon, and the video plays well. So I think there is a problem with the Exynos 2100 chip on the S21 Ultra. I don't have many devices to test, but this seems to be the bug specific to this GPU.
     
    Last edited: Jul 17, 2023
  4. The_Island

    The_Island

    Unity Technologies

    Joined:
    Jun 1, 2021
    Posts:
    502
    Can you open a bug report? It is definitely not normal and it is possibly the device as you said but it could be also the Android version or vendor (all Samsung phones for example).
     
  5. SANTIAGODML

    SANTIAGODML

    Joined:
    Jun 29, 2021
    Posts:
    5
    I submited it ( Incident created: IN-48114 ), thank you.
     
    The_Island likes this.
  6. lord_matto

    lord_matto

    Joined:
    Yesterday
    Posts:
    1
    Hi, did you solve this issue? I'm having the same problem currently and no one seems to have an answer.
    Thanks