Question Video not playing on iOS in WebGL

I'm having issues playing videos on WebGL using iOS Safari.

This is the error it is getting.

NotAllowedError: The request is not allowed by the user agent or the platform in the current context, possibly because the user denied permission.
play@[native code]
_JS_Video_Play

I have an interactive button that starts playback, a workaround I put when autoplay was causing issues on Chrome. Not sure why it is throwing this issue. I am preparing the video while the button is displayed, could that be causing the issue? It's not an issue on other browsers.

I have several videos in the streaming assets folder that I'm calling with videoPlayer.url = Path.Combine(Application.streamingAssetsPath, URL[index]); This works on PC/Mac web browsers and Android Chrome. It also works on iOS Chrome. Safari on iOS seems to be the only issue.

I read some forum posts saying to use UnityWebRequest but I couldn't find examples that lined up with what I wanted and the "Path.Combine(Application.streamingAssetsPath" seems to be working without it. Unsure what to do to troubleshoot. I've looked in the forums but haven't found a solution.

Similarly, Firefox on Android will play the audio of the videos but won't display the video.

 

So I found this thread that lists some workarounds with mixed results.
https://forum.unity.com/threads/video-player-html5-webgl-and-the-browser-autoplay-setting.763664/

Looking up the ticket it says the issue was fixed in 2020.3.X, though I am on 2020.3.15f2 and still am encountering this issue.
https://issuetracker.unity3d.com/issues/webgl-ios-video-is-not-playing-on-ios

 

Hello everyone, I hope that this is the right place to ask.
I have the same problem of black screen on iOS devices, meanwhile on android and pc it just works.

I am using unity 2021.3.2f

This is the test site: https://www.interactivelab.it/Work/WebTest/index.html

I setup a simple scene with a button and a video player that load a video hosted on Digital Ocean. The video works well everywhere but it doesn't load on iOS, i see only a black screen.

I read through the internet that can also be a CORS problem (which i setup on DO). Do you have any idea of what is wrong?
Here the CORS settings.
Thank you in advance.

 

is not fixed at all
Still not work on ios

 

2021.3.16f1
Still not work on ios

 

Hi,
I work on playing videos in unity with unity video player using video urls link. Urls must be with the video type (ex. https/xyz.mp4) it worked fine on Crome, Mac, IOS, firefox etc. the issue that I have 12 IPADS, iPhones, and android devices on which I test the webGL build with same link which I upload on firbase local host and its working on (3 IPADS and 4 iPhones) but at the same time its not working on only (1 iPhone and 1 IPAD). I face the request is not allowed by the user agent in the current context or the permission denied error. I use unity video player
build link is https://host557.web.app/

 

still on 2023 we are unable to play video on Iphone or Ipads?

 

Did you play my webGL build host557.web.app on your any IPAD or iPhone device?

 

Yes, and works on my device.
But I have the same problem as you, on some device it works and with some others don't
But I cannot give an app with this kind of behaviour to a client...

Your solution anyway works on my device and mine not...
Can I ask you what did?
.
Did you something about the CORS problem?

 

Can I ask you what Unity version did you used to create your demo?