Video background plane has wrong aspect ratio

Hi there,

I'm having this issue with the Vuforia video background plane.

I'm on the new iPad Pro 11" with this wierd ratio 4.29:3 ?!??! (2388 x 1668 px).

My problem is that my video render Background plane is somehow in 16:9 (with black borders on top and bottom), the AR content is just fine.

Xcode Log says:
Cannot setMode to AR before Camera is initialized

and

VideoBackgroundConfig with screen size of zero received, skipping config step

Unity: 2018.2.20.f1
Vuforia: 7.5.26
Xcode: 10.1
iOS: 12.1


Any ideas?

Greets and thanks
Marco

 

Hello,

The log messages seem to indicate that you are performing some Vuforia camera initialization before it is initialized?

If you believe that this is a Vuforia error, then please test our Core Samples for similar behavior on the same device. If black bars are still present, please respond back as we have not observed this during testing.

Thanks,
Vuforia Engine Support

 

Hi,

I tried the Core Sample image target scene and it worked fine.
Hard to tell where the difference is, beacause I am using vuforias basic image targets without any manual changes.

I will let you know if I find the cause.

Thanks

 

Yes its working in Unity Build and if i am integrating unity build with my Xcode 10.1 project its throwing error
Cannot setMode to AR before Camera is initialized
Please give me any solution for this error
Thanks

 

Hello @shivaji0548,

This not an error message that requires action, or will keep your Engine enabled app from working properly. Rather, it is an indication of a race condition where Vuforia Engine SDK attempts to configure a camera's settings before it has completely initialized. Thus, it can tend to be a common error message that appears in the public build of Vuforia but doesn't indicate something is wrong.

Thanks,
Vuforia Engine Support