Search Unity

  1. We are migrating the Unity Forums to Unity Discussions. On July 12, the Unity Forums will become read-only. On July 15, Unity Discussions will become read-only until July 18, when the new design and the migrated forum contents will go live. Read our full announcement for more information and let us know if you have any questions.

v 1.5.0 Failed to load the cloud projects

Discussion in 'Unity Hub' started by Baste, Feb 12, 2019.

  1. Baste

    Baste

    Joined:
    Jan 24, 2013
    Posts:
    6,371
    I'm getting this error message on every startup in 1.5.0.

    I don't really know why this happened - I tested collab way back in 2017, so there's been two projects hanging around there since then. I went in and archived those, but the error is still showing up.

    If I don't have any cloud projects, maybe the Hub shouldn't whine that it can't load them?
     
  2. sxa

    sxa

    Joined:
    Aug 8, 2014
    Posts:
    741
    same error message with 1.5.0 on two different systems under two completely separate accounts (work pro and home personal). never used any 'cloud projects' on either
     
    P_Jong likes this.
  3. dlackey_bh

    dlackey_bh

    Joined:
    Jul 18, 2014
    Posts:
    11
    Same. Just reported a bug. I'd recommend doing the same for anyone who encounters this.
     
  4. Deleted User

    Deleted User

    Guest

    Ryiah, Liderangel and P_Jong like this.
  5. iDrake

    iDrake

    Joined:
    Dec 4, 2013
    Posts:
    2
  6. Joshuacengler

    Joshuacengler

    Joined:
    Oct 8, 2017
    Posts:
    2
    Yeah, same issue here. I have no cloud projects but it throws an error saying it failed to load them. Is this really an error if you think about it though? It failed to load cloud projects because I don't have any, :p haha. Hope they get it fixed soon.
     
  7. Deleted User

    Deleted User

    Guest

    This is entirely different then. Are they archived?
     
  8. tandersstefan

    tandersstefan

    Joined:
    Feb 15, 2019
    Posts:
    1
    I'm facing the same problem, not archived. I got one project, set up with collab and all. Failed to load. It created it quite recently, on another pc running hub 1.4.

    EDIT: after some research, the problem in this case was a PEBCAK issue. No issue here anymore.
     
    Last edited: Feb 15, 2019
  9. Deleted User

    Deleted User

    Guest

    Are you logged into your account when you start the Hub?

    If yes, try this:
    • quit the Hub,
    • delete the UnityHub and Unity Hub folders that are in "C:\Users\Username\AppData\Roaming",
    • restart the Hub.
     
    unity_NXsj2OVdUjdPMw and Wolfram like this.
  10. uweenukr

    uweenukr

    Joined:
    Jan 17, 2011
    Posts:
    54
    No cloud projects. Have error.
     
  11. Elringus

    Elringus

    Joined:
    Oct 3, 2012
    Posts:
    484
    Same issue here. Keeps showing the error even when switching tabs (Project/Learn/Installs) or when Hub is restored from system tray. Really annoying. :(
     
  12. Greyborn

    Greyborn

    Joined:
    May 26, 2016
    Posts:
    61
    Same with us.
     
  13. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    21,937
    Anyone else notice the Unity Hub is no longer removing deleted projects from its list with this latest release?
     
    Deleted User likes this.
  14. Deleted User

    Deleted User

    Guest

    I'm getting this too


    I deleted this project from the directory and it use to update in unity hub and remove it but it's still showing up

    i'm also getting failed to load cloud projects and I don't even have active cloud projects.
     
  15. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    155
    Hi,
    Sorry for the inconvenience, the issue should be fixed in the next version (1.6.0)
     
  16. Deleted User

    Deleted User

    Guest

    When is it due? :D
     
  17. Deleted User

    Deleted User

    Guest

    Yep, just happened to me. The deleted project is moved at the bottom of the list. @joeksy
     
  18. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    155
    Hi,
    We are aware of the delete project issue. It is also scheduled to be fixed in 1.6.0
    As for when 1.6.0 is scheduled, The current estimation is in 2,3 weeks.
    Sorry for the inconveniences.
     
    sonnyb, Mikhail94 and Deleted User like this.
  19. OnlyHardProjects

    OnlyHardProjects

    Joined:
    Jul 11, 2018
    Posts:
    7
    Same Issue HERE!
     
  20. Deleted User

    Deleted User

    Guest

    Okay, this is very weird; it seems that Unity Hub has troubles updating to the new state of the projects list.

    I launched the hub this morning before going to work; I let it open in the tray after starting a new project. I just came back from work, reopened the hub and the line mentioning the project I had deleted weeks ago just vanished under my eyes...

    Just before reopening the hub, I was browsing the registry in search of a possible projects list stored there; I have found nothing yet.

    Edit: I'd like to know what that list is stored, please. :)
     
  21. unity_NXsj2OVdUjdPMw

    unity_NXsj2OVdUjdPMw

    Joined:
    Mar 3, 2019
    Posts:
    2
    Yeaaaaaahhhhhhhhhhhhhhhhh
     
  22. JVLVince

    JVLVince

    Joined:
    Jul 20, 2016
    Posts:
    29
    fixed confirm.
    Well, finally the 3 years old bug has been fixed. lol
     
  23. unity_2_xlt24BaWDd7g

    unity_2_xlt24BaWDd7g

    Joined:
    Apr 1, 2020
    Posts:
    1
    I disagree. I'm having this error right now, and I have projects in the cloud.

    But yeah deleting those folders worked great. Thank you, all!
     
    Last edited: Apr 1, 2020
  24. sculptkid

    sculptkid

    Joined:
    Jul 10, 2021
    Posts:
    1
    I'm currently experiencing this issue. Was there ever a fix? I'm an aritst working with a programmer who shared his project with me and I can't access it at all.