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v 1.5.0 Failed to load the cloud projects

Discussion in 'Unity Hub' started by Baste, Feb 12, 2019.

  1. Baste

    Baste

    Joined:
    Jan 24, 2013
    Posts:
    3,757
    I'm getting this error message on every startup in 1.5.0.

    I don't really know why this happened - I tested collab way back in 2017, so there's been two projects hanging around there since then. I went in and archived those, but the error is still showing up.

    If I don't have any cloud projects, maybe the Hub shouldn't whine that it can't load them?
     
    wlwlz, SRowlinson, Grumpy-Dot and 2 others like this.
  2. sxa

    sxa

    Joined:
    Aug 8, 2014
    Posts:
    104
    same error message with 1.5.0 on two different systems under two completely separate accounts (work pro and home personal). never used any 'cloud projects' on either
     
    P_Jong likes this.
  3. dlackey_AEgisTG

    dlackey_AEgisTG

    Joined:
    Jul 18, 2014
    Posts:
    5
    Same. Just reported a bug. I'd recommend doing the same for anyone who encounters this.
     
  4. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    1,525
    Ryiah, Liderangel and P_Jong like this.
  5. iDrake

    iDrake

    Joined:
    Dec 4, 2013
    Posts:
    2
  6. Joshuacengler

    Joshuacengler

    Joined:
    Oct 8, 2017
    Posts:
    2
    Yeah, same issue here. I have no cloud projects but it throws an error saying it failed to load them. Is this really an error if you think about it though? It failed to load cloud projects because I don't have any, :p haha. Hope they get it fixed soon.
     
  7. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    1,525
    This is entirely different then. Are they archived?
     
  8. tandersstefan

    tandersstefan

    Joined:
    Feb 15, 2019
    Posts:
    1
    I'm facing the same problem, not archived. I got one project, set up with collab and all. Failed to load. It created it quite recently, on another pc running hub 1.4.

    EDIT: after some research, the problem in this case was a PEBCAK issue. No issue here anymore.
     
    Last edited: Feb 15, 2019
  9. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    1,525
    Are you logged into your account when you start the Hub?

    If yes, try this:
    • quit the Hub,
    • delete the UnityHub and Unity Hub folders that are in "C:\Users\Username\AppData\Roaming",
    • restart the Hub.
     
    unity_NXsj2OVdUjdPMw and Wolfram like this.
  10. uweenukr

    uweenukr

    Joined:
    Jan 17, 2011
    Posts:
    53
    No cloud projects. Have error.
     
  11. Elringus

    Elringus

    Joined:
    Oct 3, 2012
    Posts:
    302
    Same issue here. Keeps showing the error even when switching tabs (Project/Learn/Installs) or when Hub is restored from system tray. Really annoying. :(
     
  12. Greyborn

    Greyborn

    Joined:
    May 26, 2016
    Posts:
    26
    Same with us.
     
  13. Ryiah

    Ryiah

    Joined:
    Oct 11, 2012
    Posts:
    13,556
    Anyone else notice the Unity Hub is no longer removing deleted projects from its list with this latest release?
     
    RyanJEC likes this.
  14. RyanJEC

    RyanJEC

    Joined:
    Jan 13, 2017
    Posts:
    29
    I'm getting this too


    I deleted this project from the directory and it use to update in unity hub and remove it but it's still showing up

    i'm also getting failed to load cloud projects and I don't even have active cloud projects.
     
  15. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    101
    Hi,
    Sorry for the inconvenience, the issue should be fixed in the next version (1.6.0)
     
  16. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    1,525
    When is it due? :D
     
  17. APSchmidt

    APSchmidt

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    Aug 8, 2016
    Posts:
    1,525
    Yep, just happened to me. The deleted project is moved at the bottom of the list. @joeksy
     
  18. joeksy

    joeksy

    Unity Technologies

    Joined:
    Jan 12, 2017
    Posts:
    101
    Hi,
    We are aware of the delete project issue. It is also scheduled to be fixed in 1.6.0
    As for when 1.6.0 is scheduled, The current estimation is in 2,3 weeks.
    Sorry for the inconveniences.
     
    sonnyb, gmikhail and APSchmidt like this.
  19. OnlyHardProjects

    OnlyHardProjects

    Joined:
    Jul 11, 2018
    Posts:
    5
    Same Issue HERE!
     
  20. APSchmidt

    APSchmidt

    Joined:
    Aug 8, 2016
    Posts:
    1,525
    Okay, this is very weird; it seems that Unity Hub has troubles updating to the new state of the projects list.

    I launched the hub this morning before going to work; I let it open in the tray after starting a new project. I just came back from work, reopened the hub and the line mentioning the project I had deleted weeks ago just vanished under my eyes...

    Just before reopening the hub, I was browsing the registry in search of a possible projects list stored there; I have found nothing yet.

    Edit: I'd like to know what that list is stored, please. :)
     
  21. unity_NXsj2OVdUjdPMw

    unity_NXsj2OVdUjdPMw

    Joined:
    Mar 3, 2019
    Posts:
    2
    Yeaaaaaahhhhhhhhhhhhhhhhh
     
  22. JVLVince

    JVLVince

    Joined:
    Jul 20, 2016
    Posts:
    17
    fixed confirm.
    Well, finally the 3 years old bug has been fixed. lol