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UWP App / Game has no audio after Windows Update

Discussion in 'Windows' started by John-Lisenby, Sep 12, 2019 at 12:56 AM.

  1. John-Lisenby

    John-Lisenby

    Joined:
    Nov 8, 2013
    Posts:
    110
    Hello,

    After yesterday (9/10/2019) Windows 10 Update from Microsoft, my UWP game not playing sound. I have tested other games, media players, and web browser and they all have sound. When I open my game, it has no sound. I load a past build that I know had sound, but not playing any sound.

    Are others having this issue? When I play the game in the editor, it has sound.

    Thanks,

    John
     
  2. timke

    timke

    Unity Technologies

    Joined:
    Nov 30, 2017
    Posts:
    67
    The recent Windows 10 update have been really buggy (more so than usual), but I haven't heard about this problem before. I recommend filing a bug through the Feedback Hub and then see if you can uninstall the update.

    What was the specific update, i.e. what was the KBxxxxxxx number?
    What build/release of Windows 10 are you on? Build 1903 is the current official release.
    Are you receive Insider Ring updates?
    Does this effect other non-Unity games on UWP, e.g. Solitaire?
     
  3. John-Lisenby

    John-Lisenby

    Joined:
    Nov 8, 2013
    Posts:
    110
    Hello,

    I tested other UWP games (Solitaire) and it has sound. I then tested the same build on another PC (Intel with NVidia), and there was sound! The other PC was all AMD. I think its something to do with the Windows Updates and something with the drivers. The last WU is really buggy. Over the weekend, I'll update / reinstall the drivers to see if that fixes the issue, and if not I'll post a bug report.

    Thanks,

    John
     
  4. GilbertTurner

    GilbertTurner

    Joined:
    Friday
    Posts:
    2
    Well, it will be better if you update your audio drivers. Windows 10 updates are really creating worries for all. And for me too.
    It's good if you report a bug but it will take a longer response time to come back to you. So, it's better if you contact any computer service provider. I would recommend you to contact TheCompuLab network support Broward professionals as they can help you solve your problem quickly. Hope your problem will be solved quickly.