Question UWP App crashes when uploaded to Partner Center

Hello,

We are trying to submit a build to publish on the MS Partner Center for Xbox using UWP.

When we were initially doing our QA passes, we tested by sideloading the application and it passed without crashing. However, when we upload to Partner Center and test from there, the app launches and displays the Splash image icon and then immediately crashes.
We've reached out to Microsoft and have been getting support from them, but they have not been able to provide us with any working solutions.

I've attached a log trace that the failure report provided.
We're looking to see if this is something that people have run into before and if there are any steps we can take to further troubleshoot. We are unsure if this is an issue with the application, with Unity, or with Xbox.

Thanks!

 

Hi,

We have this file in the Visual Studio solution project/data folder. The contents are empty (0 Kb). We then publish the project in Visual Studio as an appxbundle. So I don't know how to make sure it exists in the bundle?

 

Hi,

We tried removing the file from the Visual Studio project Data folder and that fails the Create App Packages build process with the following error:

Payload file '[obfuscated]\Data\nativePlugins.txt' does not exist.

 

Not sure what that means, we removed the

\Data\nativePlugins.txt

file from the folder on the file system and then tried compiling. Is "project files" some internal list in the solution?

Sorry, new to the whole Visual Studio environment so not up to date with the terminology.

 

We are not removing it from the "build" as there's no way (that we know of) to access it, the build is an .appxbundle file, with some dependency and resource files all packaged up, there's no "nativePlugins.txt" exposed anywhere there.

 

Just for clarity:

Unity builds the Visual Studio Project, creates the nativePlugins.txt in the Data folder of the Visual Studio Project.

We delete the nativePlugins.txt from the Data folder.

We then open the Visual Studio Project and try to create the package (.appxbundle). It is this process that complains and fails when the nativePlugins.txt file is removed.

 

Thanks a bunch, trying it now!

 

This seems to have resolved the crashing. Oddly enough, it's only happening once the build is uploaded to a sandbox and not when sideloading. Any thoughts on what might be different in the two environments? Is this a Unity bug or an environment bug?

 

Thank you so much for your support @Tautvydas-Zilys!