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User reporting succeeding in editor but failing in build

Discussion in 'Unity Cloud Diagnostics' started by ElChileVengador, Jun 9, 2021.

  1. ElChileVengador

    ElChileVengador

    Joined:
    Feb 4, 2013
    Posts:
    27
    Hi Unity Community,

    I've recently found a weird issue with user reporting in my project. It is working fine in editor, I can send the report and recieve it on my dashboard; however, once I make a build and send a test report, it fails. Digging into the logs, the only info I can find is:

    UnityUserReportingPlatform.Post: 100 Failed to transmit data

    I've tested it at different times and from different locations, fearing it might be my network connection, but the issue remains. Is there any way to gather more information on what's going on?

    I'm using Unity 2018.4.29f1, and I've made sure to have version 0.2.4 of the user reporting package.

    Any ideas on what to test or where to keep digging would be really helpful!

    Cheers,
    Rafa
     
  2. JasdeepDCG

    JasdeepDCG

    Joined:
    Jan 29, 2014
    Posts:
    8
    Same for me as well, works in editor not on android. Haven't been able to fix it unfortunately.