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User Reporting integrations have invalid URLs since July 26/27

Discussion in 'Unity Cloud Diagnostics' started by MigrantP, Jul 29, 2021.

  1. MigrantP

    MigrantP

    Joined:
    Jun 24, 2013
    Posts:
    119
    All of the User Reporting reports we've gotten since July 26th or 27th have been sending Trello/Slack integration posts with incorrect URLs (they go to a 404 page).

    Example of previous report with working URL: https://dashboard.unity3d.com/organ.../reports/0828d937-c54e-4b45-814f-59148fa7c5f1

    Example of new report with broken URL:
    https://dashboard.unity3d.com/diagn.../reports/a6164a92-1e3b-4041-937e-24c7f6b7c891

    We can access the new reports from the dashboard, but the integrations are an important part of our workflow. This is making us look even harder at moving away from Unity User Reports. Please fix it!
     
    MigrantP, Jul 29, 2021
    #1
    Francesco-FL likes this.

  2. Francesco-FL

    Francesco-FL

    Joined:
    May 25, 2021
    Posts:
    176
    I confirm that it happens to me too
     
    Francesco-FL, Jul 29, 2021
    #2

  3. MigrantP

    MigrantP

    Joined:
    Jun 24, 2013
    Posts:
    119
    Looks like this has been quietly fixed.
     
    MigrantP, Jul 31, 2021
    #3

  4. Francesco-FL

    Francesco-FL

    Joined:
    May 25, 2021
    Posts:
    176
    Yes, i think too.
     
    Francesco-FL, Jul 31, 2021
    #4

  5. ValeryNikulina

    ValeryNikulina

    Unity Technologies

    Joined:
    Oct 26, 2020
    Posts:
    138
    Hi @Francesco-FL and @MigrantP,

    We've had our team looking at it on Friday, so this should've been fixed then.

    Could you please confirm if the issue has been fixed for you?
     
    ValeryNikulina, Aug 2, 2021
    #5
    Francesco-FL likes this.

  6. Francesco-FL

    Francesco-FL

    Joined:
    May 25, 2021
    Posts:
    176
    Hi, I confirm, thanks
     
    Francesco-FL, Aug 2, 2021
    #6
    ValeryNikulina likes this.