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[Solved] User Reporting failing on iOS - HTTP 500 Internal Server Error

Discussion in 'Unity Cloud Diagnostics' started by distastee, Oct 2, 2019.

  1. distastee

    distastee

    Joined:
    Mar 25, 2014
    Posts:
    66
    Hello!
    I'm attempting to use the Unity User Reporting package and, unfortunately, it's failing on iOS. I've loaded up the latest version (0.2.4) and followed the Window > User Reporting > Import Packages workflow. I've added the prefab into my scene and tested it in-editor and everything works beautifully. I see my reports in cloud build diagnostics just as intended.

    However

    When building on Xcode 10 and running the app on iOS 13.0 and 13.2 - it fails with an HTTP 500 Internal Server Error. Unfortunately this doesn't give me much to work with - especially since I haven't modified anything in the imported package.

    I'm curious if anyone else has run into this / knows how to fix it. Thanks!
     
    distastee, Oct 2, 2019
    #1

  2. distastee

    distastee

    Joined:
    Mar 25, 2014
    Posts:
    66
    Turns out it's a unity bug on ios only. I upgraded to 2019.1.14f and (while the error still appears) - the reports actually get through.
     
    distastee, Oct 17, 2019
    #2