Search Unity

"User can't be blank"

Discussion in 'Unity Analytics' started by HCL, Mar 20, 2015.

  1. HCL

    HCL

    Joined:
    Jul 1, 2014
    Posts:
    21
    HCL, Mar 20, 2015
    #1

  2. emiliza_gutierrez

    emiliza_gutierrez

    Unity Technologies

    Joined:
    Sep 12, 2014
    Posts:
    25
    Hi @HCL

    Apologies for the unclear error on that page. Unfortunately, it's outside the Analytics realm and we can't easily change it to be clearer.

    That being said, this error usually comes up if:
    a) The email doesn't belong to a Unity Account
    b) The email belonging to the user you're trying to add has some case-sensitivity issue.

    Please check if the user you're inviting has a Unity Account, and the correct casing is applied. If none of these solutions help let me know and I can dig deeper.

    Thanks!
     
    emiliza_gutierrez, Mar 20, 2015
    #2

  3. HCL

    HCL

    Joined:
    Jul 1, 2014
    Posts:
    21
    Thanks Emiliza, you're right - the user I was trying to add didn't already have a Unity account. I set one up for him, and he's now part of the team :)

    Thanks for your help,

    M
     
    HCL, Mar 24, 2015
    #3