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Bug "Usage Overview" in CCD Dashboard displays NaN

Discussion in 'Unity Cloud Content Delivery' started by Peter77, Nov 23, 2021.

  1. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,650
    I haven't checked the Usage Overview for a while and only noticed it yesterday, that it now displays NaN. How can I make it to show the correct numbers again?

    upload_2021-11-23_9-17-24.png
     
  2. annajollyunity

    annajollyunity

    Unity Technologies

    Joined:
    Nov 18, 2020
    Posts:
    5
    Hi Peter,
    We are investigating this and will get back to you!
    Best,
    Anna
     
    Peter77 likes this.
  3. annajollyunity

    annajollyunity

    Unity Technologies

    Joined:
    Nov 18, 2020
    Posts:
    5
    Hi Peter,
    We are actively working on the fix! I can provide an update once the fix has been deployed.
    Best,
    Anna
     
  4. annajollyunity

    annajollyunity

    Unity Technologies

    Joined:
    Nov 18, 2020
    Posts:
    5
    Hi Peter,
    We have deployed a fix. Could you confirm that the Usage Overview page works as intended for you now?
     
  5. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,650
    Hey Anna, thank you for the quick help.

    The dashboard no longer display NaN, problem solved. Thank you!
     
  6. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,650
    Hello again :)

    Today the "Usage Overview" displays incorrect data again. It displays 0 GB, which I know isn't true in this case, because these are live/production games and "Usage by project" displays NaN.

    upload_2021-12-3_9-4-48.png
     
  7. llunity3d

    llunity3d

    Unity Technologies

    Joined:
    Aug 23, 2021
    Posts:
    24
    Hi @Peter77,

    We have investigated the issue and a fix is on its way. We will keep you updated once it is released.

    Thanks again for your quick and valuable feedback.

    Leo
     
    Peter77 likes this.
  8. Peter77

    Peter77

    QA Jesus

    Joined:
    Jun 12, 2013
    Posts:
    6,650
    Quick question, is the update deployed already? I see the NaN% is fixed, but it still displays 0GB everywhere for me:

    upload_2021-12-8_13-22-8.png
     
  9. kaanyalti

    kaanyalti

    Unity Technologies

    Joined:
    Dec 14, 2020
    Posts:
    8
    Hello Peter77, The data shown on the dashboard can be delayed up to 48 hours, which is now indicated on the dashboard after our latest UI update. We are planning to improve this delay.