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[Urgent] Please help. In app purchase IOS. Users charged but OnPurchaseFailed is called

Discussion in 'Getting Started' started by tungcbk, Aug 24, 2023.

  1. tungcbk

    tungcbk

    Joined:
    Dec 30, 2013
    Posts:
    2
    I just put up a new update, but there was a serious problem where players made purchases and were deducted, but the game get OnPurchaseFailed event.
    Before releasing it I tested it through Test Flight and didn't get this error.
    I'm not sure what the cause is, and it's still affecting my revenue.

    Unity Version
    2020.3.41f1
    Unity IAP version
    4.5.2
    Easy mobile pro
    2.19.0
     
  2. milennium9

    milennium9

    Joined:
    Nov 13, 2015
    Posts:
    2
    Unity Version 2021.3.27f1
    Unity IAP 4.8.0

    I have same problem since 20 hours ago when I update my unity app.
     
    Last edited: Aug 25, 2023
  3. barraxworld

    barraxworld

    Joined:
    Nov 22, 2015
    Posts:
    5
    I'm experiencing the same thing since putting out an update. Just spotted the IAP package is now at 4.9.4 - I'll try with that installed.