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Upgrade to Hub 0.17 removes UnityHub.exe

Discussion in 'Unity Hub' started by nickfourtimes, May 23, 2018.

  1. nickfourtimes

    nickfourtimes

    Joined:
    Oct 13, 2010
    Posts:
    219
    Heya, just updated to Unity Hub 0.17 this morning; at the end of the upgrade/installation, I got an error saying something along the lines of not knowing how to launch the hub. The shortcut to Hub in my Start menu is broken, and when I look in C:\Program Files\Unity Hub\, I can see that UnityHub.exe is no longer present. I'll just re-download and re-install the Hub, but let me know if there's anything I can send along in the meantime.
     
    nickfourtimes, May 23, 2018
    #1

  2. AbrahamDUnity

    AbrahamDUnity

    Unity Technologies

    Joined:
    Jun 28, 2017
    Posts:
    431
    Hello!

    Sorry to hear you had a confusing experience updating to 0.17. Could you send me your hub logs through direct message? They can be found in the path below.

    %UserProfile%\AppData\Roaming\UnityHub\logs

    This issue doesn't sound like anything I've seen in the past. Perhaps the logs will help understand the issue. Let us know if this happens again.

    Cheers,
     
    AbrahamDUnity, May 23, 2018
    #2

  3. nickfourtimes

    nickfourtimes

    Joined:
    Oct 13, 2010
    Posts:
    219
    This happened again with the update to 0.17.1 this morning.
     

    Attached Files:

    nickfourtimes, Jun 5, 2018
    #3

  4. yamlCase

    yamlCase

    Joined:
    Apr 13, 2017
    Posts:
    34
    I get the same issue
     
    yamlCase, Jun 7, 2018
    #4
    nickfourtimes likes this.

  5. JasonBricco

    JasonBricco

    Joined:
    Jul 15, 2013
    Posts:
    956
    This happens to me as well. And it has happened for several versions now.
     
    JasonBricco, Jun 20, 2018
    #5

  6. Stamos

    Stamos

    Joined:
    Aug 25, 2014
    Posts:
    2
    Updating to 0.18 does this as well.
     
    Stamos, Jun 21, 2018
    #6

  7. cassandraL

    cassandraL

    Unity Technologies

    Joined:
    Dec 7, 2017
    Posts:
    111
    Hello all,
    we have released a new version of the Hub.
    Let's hope it will work. Otherwise, we also tried to capture more debug information in the logs.
    Therefore, if you encounter the issue again, please send me your hub logs through direct message.

    %UserProfile%\AppData\Roaming\UnityHub\logs

    Cheers
     
    cassandraL, Jul 6, 2018
    #7

  8. yamlCase

    yamlCase

    Joined:
    Apr 13, 2017
    Posts:
    34
    I get the same issue with the latest version as of today. I sent you my logs in a conversation.
     
    yamlCase, Jul 10, 2018
    #8