Search Unity

Updates to Ads Dashboard

Discussion in 'Unity Ads & User Acquisition' started by elora_k, Nov 2, 2017.

  1. elora_k

    elora_k

    Joined:
    Sep 20, 2016
    Posts:
    39
    Hi,

    We recently migrated Unity Ads data under the Developer Dashboard! You can now find your Ads projects and organization details on the Operate tab of the dashboard.

    A few things have changed:
    • Selecting a project will take you straight to the Statistics page. More project options are found in the left navigation bar.
    • Tabs previously on the main page are now found in the left navigation bar when viewing the organization.
    Please let us know if you have any issues! If you need more personal help, contact us via the "Contact Support" button at the bottom of the page.

    Thanks!
     
  2. T2GGames

    T2GGames

    Joined:
    Nov 8, 2016
    Posts:
    16
    Last edited: Nov 2, 2017
    AlexeyOA likes this.
  3. krampuls

    krampuls

    Joined:
    Nov 2, 2017
    Posts:
    2
    The new dashboard does not work. Please see attached screenshot with error messages.
     

    Attached Files:

    AlexeyOA likes this.
  4. FGameStudio

    FGameStudio

    Joined:
    Oct 4, 2014
    Posts:
    2
    The new page does not work. Thank you
     
  5. Hung183

    Hung183

    Joined:
    Jan 16, 2016
    Posts:
    19
    So when does it have automatic payments?
     
  6. geliosoft

    geliosoft

    Joined:
    Jan 7, 2016
    Posts:
    27
    My Ads page is jumping too.
     
  7. Koshechkin

    Koshechkin

    Joined:
    Nov 18, 2015
    Posts:
    4
    My dashboard page doesn't work too!
     
  8. timatur2005

    timatur2005

    Joined:
    Nov 1, 2017
    Posts:
    1
    My dashboard page doesn't work too!My dashboard page doesn't work too!
     
  9. AlexeyOA

    AlexeyOA

    Joined:
    Nov 18, 2015
    Posts:
    9
    My dashboard page doesn't work too!My dashboard page doesn't work too!My dashboard page doesn't work too!
     
  10. afftar

    afftar

    Joined:
    Apr 18, 2014
    Posts:
    65
    +1
    its not work
     
  11. infin

    infin

    Joined:
    Oct 4, 2013
    Posts:
    1
    it keep jumping!!!
     
  12. ROONTAMS

    ROONTAMS

    Joined:
    Jul 6, 2017
    Posts:
    2
    still jumping.... :(
     
  13. krampuls

    krampuls

    Joined:
    Nov 2, 2017
    Posts:
    2
    Fixed. Thank you!
     
  14. elora_k

    elora_k

    Joined:
    Sep 20, 2016
    Posts:
    39
    Hi everyone!

    We are sorry that many of you ran into a redirect issue. This should be fixed now.

    Please let us know if you are still experiencing this issue!
     
  15. AndreyMesheryakov

    AndreyMesheryakov

    Joined:
    Nov 25, 2016
    Posts:
    8
    I see message "This organization has been suspended due to Terms of Service violation." in operate dashboard.

    And two messages in console -
    console_screen.jpg
    It can not be connected with the update of the system in any way?
     
  16. schwertfisch

    schwertfisch

    Joined:
    Sep 7, 2010
    Posts:
    126
    1) the Operate page (in Safari) is occupied by a large grey area and I can't use the site like this!
    2) where can I find my game's id?

    link to screen capture:
    https://ibb.co/k5W8Vw
     
  17. elora_k

    elora_k

    Joined:
    Sep 20, 2016
    Posts:
    39
  18. schwertfisch

    schwertfisch

    Joined:
    Sep 7, 2010
    Posts:
    126
    sure thing!
     
  19. T2GGames

    T2GGames

    Joined:
    Nov 8, 2016
    Posts:
    16
    Me too
     
  20. elora_k

    elora_k

    Joined:
    Sep 20, 2016
    Posts:
    39
    We are currently looking into some rendering issues in Safari. If possible, in the mean time, please try using another browser like Google Chrome.

    If you are experiencing this, please email support at unityads-support@unity3d.com with information about your Safari version, computer hardware stats, and OS version. This will help us track down the issue.

    Thank you!
     
    schwertfisch likes this.
  21. afftar

    afftar

    Joined:
    Apr 18, 2014
    Posts:
    65
    New dashboard not working in iOS (Safari)
    How could it have been so degraded?
     
  22. lugduweb

    lugduweb

    Joined:
    Mar 2, 2014
    Posts:
    50
    Hello, I have several problem with Unity ads under Unity 2017.2 / iOS / MacOSX editor.

    1st problem: dashboard has rendering issues in Safari. My Safari version is : Version 10.1.1 (12603.2.4), using Mac OS X Sierra 10.12.5 and a MacbookPro Retina end-2013

    2nd problem: ads system does not work at all (assembly not recognized if #ifdef UNITY_ADS removed). I have enabled Unity Ads plugin / checked Test Mode and checked builtin ads. Note that this project was working fine before. I've copy/paste the project, moved it from Android to iOS with and changed the project name. I've tried recreating the project ID in the Unity Ads Dashboard with Chrome but it still does not work.