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Updated to Unity 2020.3 and now Raygun crashes are not reporting

Discussion in 'Editor & General Support' started by mattbrandmm, Jun 21, 2021.

  1. mattbrandmm

    mattbrandmm

    Joined:
    Jun 5, 2018
    Posts:
    90
    We use Raygun for crash reporting. Our Unity app is embedded within a native iOS app using Unity as a Library, and we are on Unity 2020.3.7.

    Our previous version using Unity 2019.2.9 works fine, with the embedded Unity portion of the app reporting crashes to Raygun. For some reason after we upgraded to 2020 the crashes no longer report.

    I turned off Unity Analytics, but with the same result.

    Anyone have ideas about why crashes would not propagate to Raygun?
     
  2. Kurt-Dekker

    Kurt-Dekker

    Joined:
    Mar 16, 2013
    Posts:
    36,713
    Make a fresh identical project in 2020.3.7, integrate raygun, make a "test crash button," build it and test it.
     
  3. mattbrandmm

    mattbrandmm

    Joined:
    Jun 5, 2018
    Posts:
    90
    Thanks for the reply. I don't think that would actually tell me anything. A fresh Unity 2020.3.7 with Raygun would not mimic the UaaL setup that we have, with Unity embedded within a native app.
     
  4. mattbrandmm

    mattbrandmm

    Joined:
    Jun 5, 2018
    Posts:
    90
    For anyone who has a similar issue, the reason was that Unity 2020 now has a Crash Reporting API, which catches all crashes. It must be disabled for anyone using any other crash reporting service. This flag is found in the Player Settings.