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"Unsupported Platform" When Trying To Use IronSource SDK In Unity 2022

Discussion in 'LevelPlay' started by Tsondre, Nov 30, 2022.

  1. Tsondre

    Tsondre

    Joined:
    Apr 9, 2016
    Posts:
    30
    Unity Version: 2022.1.23f1

    TLDR, Downloaded IronSource SDK for ads for my Mobile Game (Android), when I press play in the Unity Editor, I get a message that says, "Unsupported Platform." I previously used Unity Ads but it's no longer compatible.

    What I've done:
    - Updated my project from editor 2021 to editor 2022
    - Downloaded IronSource SDK per their documentation
    - Created an IronSource Account
    - Made a new app under IronSource for my current project
    - Added my AppKey to the ironSource scriptable object within Unity
    - When I hit play, the ironSource is not init'ed properly as I get an "Unsupported Platform" error when hitting play inside the unity editor.

    Am I the only one stuck on this issue? Seems impossible to get this to work at this point. About 4 hours deep trying to solve this.

    Thanks in advance.
     
    Tsondre, Nov 30, 2022
    #1

  2. ap-unity

    ap-unity

    Unity Technologies

    Joined:
    Aug 3, 2016
    Posts:
    1,519
    @Tsondre

    LevelPlay currently only supports running on an actual mobile device. Now that the merger with Unity is complete, the team will look into how to improve the workflow within the Unity Editor.
     
    ap-unity, Dec 1, 2022
    #2

  3. Tsondre

    Tsondre

    Joined:
    Apr 9, 2016
    Posts:
    30
    Apologies for not getting back with you! Thank you for the response, I assumed that IronSourceSDK would have a "preview" popup similar to the Unity Ads Package.
     
    Tsondre, Dec 14, 2022
    #3

  4. ooxcit

    ooxcit

    Joined:
    Jul 7, 2021
    Posts:
    26
    When can we expect testing in editor, I can't build game every time I want to test ads
     
    ooxcit, Dec 14, 2022
    #4

  5. PapayaLimon

    PapayaLimon

    Joined:
    Aug 22, 2018
    Posts:
    85
    I neither get the ads on build:(
     
    PapayaLimon, Dec 14, 2022
    #5

  6. jcGrenier

    jcGrenier

    Unity Technologies

    Joined:
    Feb 23, 2021
    Posts:
    145
    @PapayaLimon if you are still having issues please provide a log from your mobile device and we will try to have a look.
    * not making any promises, the holidays are upon us and the staff is very minimal at the moment ;)
    Cheers!
     
    jcGrenier, Dec 20, 2022
    #6

  7. PapayaLimon

    PapayaLimon

    Joined:
    Aug 22, 2018
    Posts:
    85
    Already fix the issue with the last update. Thanks!
     
    PapayaLimon, Dec 20, 2022
    #7
    jcGrenier likes this.