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UnityPlayer.dll crash on Windows Phone

Discussion in 'Windows' started by Uzi187, Aug 10, 2015.

  1. Uzi187

    Uzi187

    Joined:
    Mar 21, 2014
    Posts:
    11
    Hey,

    I am getting a lot of unityplayer crashes on windows phone, around 2500 daily. Can someone please help identify the issue? Below is the stack trace from windows portal;
    Screen Shot 2015-08-10 at 1.25.24 PM.png

    Screen Shot 2015-08-10 at 1.25.37 PM.png
     

    Attached Files:

    Uzi187, Aug 10, 2015
    #1

  2. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,673
    What Unity version is this, also do you have a dump file ?
     
    Tomas1856, Aug 10, 2015
    #2

  3. Uzi187

    Uzi187

    Joined:
    Mar 21, 2014
    Posts:
    11
    Unity Version : 4.6.5
    No I don't have a dump file as I haven't been able to reproduce the crash however when I download the failure report from windows portal it shows the failure id;
    APPLICATION_FAULT_8013150a_UnityPlayer.dll!Unknown unityplayer
     
    Uzi187, Aug 10, 2015
    #3

  4. Tomas1856

    Tomas1856

    Unity Technologies

    Joined:
    Sep 21, 2012
    Posts:
    3,673
    Without a dump file, there's not much we can do, I thought MS sends to your dashboard?
     
    Tomas1856, Aug 10, 2015
    #4

  5. Uzi187

    Uzi187

    Joined:
    Mar 21, 2014
    Posts:
    11
    Maybe I missed it. Can you tell me where I can find it in the dashboard?
     
    Uzi187, Aug 11, 2015
    #5

  6. Tautvydas-Zilys

    Tautvydas-Zilys

    Unity Technologies

    Joined:
    Jul 25, 2013
    Posts:
    10,507
    Hi,

    is there any chance this started happening after updating your game with a newer Unity version?
     
    Tautvydas-Zilys, Aug 24, 2015
    #6

  7. Simon_says

    Simon_says

    Joined:
    Oct 19, 2013
    Posts:
    141
    I'm also getting the same crashes. I'm using Unity 5.1.2p3 and built for Windows Phone 8.

    In the logs all I can see is: Screenshot_1.png Screenshot_2.png
     
    Simon_says, Aug 24, 2015
    #7